Administrative Assistant Data Entry
Resume:
Lillian Giordano
Administrative Assistant - Pioneer Adjustment Service, Inc
Cheshire, CT 06410
********************@***********.***
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
Pioneer Adjustment Service, Inc - Hamden, CT
December 2007 to May 2022
3074 Whitney Avenue, Bldg. 2
Hamden, CT 06510
Dec. 2007 - May 2022
Administrative Assistant
Responsible for typing time sensitive Status/Reports for eight claim adjusters which have to be either emailed, mailed or faxed. Invoicing, match checks to invoices & bank deposits. File creation, data entry for invoicing. Answering and routing calls to proper insurance adjusters. Postage, ordering office supplies, maintain office equipment.
Word, Excel, Access, Internet Explorer
Abel-Womack Integrated Handling Solutions
71 North Plains Industrial Road
Wallingford, CT 06492
Contact: David McDermott
Dispatching/Invoicing
Dispatched technicians throughout upstate New York to repair forklifts and perform scheduled maintenance service.
Invoiced paperwork from technicians for work performed. Life Safety Service & Supply, LLC Alignment Specialists, LLC 325 Sandbank Road 325 Sandbank road
Cheshire, CT 06410 Cheshire, CT 06410
(Worked for BOTH companies above simultaneously)
Sales & Marketing Specialist
Telemarketing: Collect and organize all customer lead source data. Maintain field sales call Schedule for all salespersons. Set necessary sales appointments for all salespersons. Update marketing database in ACT.
Sales Follow Up Support:
Track all field appointments for quotes sent. Perform phone follow up. Marketing Support-Assist:
Mail programs to existing and new prospects. Maintain customer database. Office & Administrative Support:
Create excel spreadsheets with data for all new customers showing where their fire extinguishers and exit signs are located. Accounts Receivable phone calls. (Received phone calls from some customers saying they never return Accts. Rec. phone calls but I was so polite they couldn't resist). Administrative Assistant
Tomtec, Inc - Hamden, CT
October 2001 to February 2005
Service Department
Company manufactured, sold and serviced Cell Harvesting Equipment to major pharmaceutical companies. Secretary to Service Manager. Maintained & developed service contract(s) for customers. Developed excel spreadsheet to see where time and money being spent relative to technicians being dispatched either under contract(s), one-time Purchase Order, Multiple Repairs, or Warranty. Developed and maintained excel spreadsheets on phone time for Sales Department sales representatives. Shipped parts to technicians (4 out of 7 technicians lived throughout the United States and needed to have a stock of parts on them at all times).
Exceptionally heavy phone contact with customers to assist them in keeping track of dates of their contracts and location of our equipment that were under contract with us. Education
High school diploma
Cheshire High School
Skills
• Database marketing
• Transcription
• Telemarketing
• Filing
• Computer skills
• Computer operation
• Sales
• Typing
• Microsoft Excel
• Customer service
• Marketing
• Microsoft Word
• Maintenance
• Administrative experience
• Dispatching
• Data entry
• Accounts receivable
• Organizational skills
• Microsoft Office
• Microsoft Outlook
• Math
Assessments
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Highly Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Data entry: Accuracy — Familiar
June 2021
Entering data quickly and accurately
Full results: Familiar
Working with MS Word documents — Familiar
May 2022
Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar
Customer service — Familiar
January 2022
Identifying and resolving common customer issues
Full results: Familiar
Administrative assistant/receptionist — Completed
May 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Data entry: Attention to detail — Proficient
January 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Spreadsheets with Microsoft Excel — Completed
May 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS:
Typing: 75 wpm (very accurate)
Transcribing
Word
Excel
Access
Phones
Filing
Emailing
Faxing
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