Customer Service Delivery Driver
Resume:
Peter Poulard
Orlando, FL *****
*************@*****.***
Customer service and problem solving is my main area of expertise. Experience in talking to people in what to say and what not. Always determined to get the best customer satisfaction. Thrive to be the best at what I do. Love helping people.
Work Experience
Warehouse Worker
PepsiCo - Orlando, FL
November 2022 to August 2023
Build orders to go on pallets and make sure they go inside trailers. Drives with pallet jacks/Forklifts
Forklift Operator/Warehouse
PepsiCo/Pepsi Bottling Grp Inc - Orlando, FL
November 2022 to August 2023
I get 2 full big pallets from the line machine scanned them and stack them up with my forklift in the storage area designated for that specific drink flavor. Food Delivery Driver
Uber eats - Orlando, FL
February 2021 to September 2021
Double-checked orders before completing deliveries to avoid customer complaints. Used the company's app to track hours, mileage, and order-related activities in order to keep detailed records.
Maintained constant contact with the dispatching team in order to respond to delivery updates as quickly as possible.
Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
Completed on-time deliveries by selecting the best and most efficient routes. Kept the delivery vehicle clean and tidy to maintain the company's professional image. Uber Eats Driver
UberEATS - Orlando, FL
February 2021 to September 2021
Delivers food to houses and give excellent customer service. Technical Support
Asurion - Orlando, FL
February 2021 to May 2021
1. Made sure to give the best satisfaction to customers 2. perform all tasks at a high level
3. Satisfied a customers needs
4. Know all my tech materials
Package Handler
Ups - Orlando, FL
July 2020 to September 2020
Discussed potential hazards and other issues with teammates and supervisors so that we could resolve them together.
Used and as well as hand tools and loading equipment. Gained a thorough understanding of each shift's responsibilities and job tasks, prioritizing those that needed to be completed right away.
Arranged the items in order of their final destination. Paid close attention to gain a thorough understanding of the duties required for each shift, completing priority tasks first during team meetings.
Kept an eye on things.
Double-checked that packages were properly sealed. Package Handler
Fedex - Orlando, FL
March 2020 to May 2020
Fixed boxes inside trailers
Made sure Hazmats were not a problem get boxes off the moving conveyor belt and placed in the right truck numbers
Gained a thorough understanding of each shift's responsibilities and job tasks, prioritizing those that needed to be completed right away.
Removed debris and hazardous materials from the area to avoid contaminating and items. Sales Associate/account Executive
Empower Business Corporation - Orlando, FL
June 2019 to November 2019
Demonstrated product features to customers and discussed technical details to overcome objections and close sales.
Provided accurate information on the course and technique. Schedule appointments with potential and current customers to promote new products and services. Education
High School Diploma
Wekiva High School - Apopka, FL
2019
Skills
• Customer service Integrity
Problem solving Public speaking
Communication Data entry
Fast thinking Relationship development
Strategic thinking MS Office
Dedication
• Technical support
Certifications and Licenses
Driver's License
August 2017 to September 2027
Forklift Certification
Don’t really have a license for it but I drove forklifts working back at Pepsi. Pallet Jack Certification
Don’t have a license for it but I’m certified to drive a pallet Jack. I drove it a lot when I was at Pepsi.
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