Project Development Los Angeles

JAMES E. GALLEY

Los Angeles, California ● 310-***-**** ● *******@*********.***

SKILLS

● Leadership

● Communication

● Problem Solving

● Self Motivated

● Automotive

Technical Analyst

● Emotional

Intelligence

● Project Development

and Management

● Relationship

Building

EXPERIENCE

MCM (My Car Matters), Del Aire, CA Mar 2020-Present Vehicle Negotiations Sales and Servicing

● Provide automotive expertise to clients during service appointments.

● Strong sales negotiating for Vehicle purchase or lease - including trade-in or buyout. New Egg.com, City of Industry, CA Mar 2021 - Feb 2022 Senior Automotive Technical Specialist Level 2, Category Manager Automotive All Inclusive

● Offering knowledge assistance with parts lookup including location on vehicle.

● Continual up sale but not oversold.

Penske Cadillac Buick GMC, Torrance, CA Feb 2018 - March 2020 Vehicle Management Exchange and Fleet Sales

● Met with new customers and established positive relations with clients to close each transaction.

● Continued relationship building with clients during service appointments. Nissan & Infiniti of South Bay, Torrance, CA Nov 2017 - Jan 2018 Internet Sales Manager/Lease Renewal Director

● Collaborated with the entire service department to meet customer and sales needs.

● Spent extensive time side-by-side with clientele to resolve issues and achieve record sales. Home Depot Corporation, Atlanta, GA Mar 2014 - Sept 2017 Western Region Branch Marketing Manager

● Created, developed, trained each store employee, including store management, sales and service associates, cashiers and customer care representatives.

● Developed creative sales training and techniques in providing interior and exterior home services. MCM (Muscle Car Mania), El Segundo, CA Feb 2012 - Jan 2020 Automotive Consultant and Vehicle Management

● Managed and assisted clients for a complete automotive experience.

● Created and Developed unique relationships with SEMA and AAPEX members. COMPLETES PLUS, Los Angeles, CA Jan 2011 - Oct 2011 Sales Manager

● Lead sales team-both internal and externally.

● Developed confident and strong customer and vendor relationships. APW-PRONTO AUTO PARTS, Carson, CA June 2006 - Dec 2010 Sales and Marketing Director

● Built multiple location management teams to aid in the growth of sales and create more efficient operations.

● Directed majority of sales and customer relations.

● Strong communication with new and existing vendors. PACIFIC UNDERCAR PARTS, Los Angeles, CA Apr 2002 - May 2006 General Manager

● Coordinated operations at multiple warehouse locations.

● Recruited new employees, designed and developed practical hands-on instructional training.

● Expansion of sales geographically – research and development of new locations, close evaluation of all current vendors, source/seek out and review new vendor prospects. PRECISION UNDERCAR PARTS, Torrance, CA Mar 2001 - Apr 2002 Purchasing and Inventory Control Manager

● Responsible for all inventory purchasing, implementation and analysis of pricing and product updates and warranty administration.

● Communication with vendors and suppliers.

● Assisted with computer system administration including e-cataloging, security and password control plus troubleshooting and coordination of repairs.

MUSCLE CAR MANIA, Los Angeles, CA Jan 1999 - Jan 2006 Owner

● Specialization in custom vehicle consulting.

● All-encompassing including coordination with sales and services to client’s complete satisfaction.

● Locating, acquiring and price negotiation of requested parts for each project. WESTSIDE AUTO PARTS, Culver City, CA Feb 1997 - Jan 1999 Store Manager

● Established and developed customer base and maintained vendor alliances.

● Handled inventory control, warranty administration, employee performance evaluations and dispatch of multiple delivery and service drivers and sales personnel.

● Developed and continually upgraded computer systems, coordinated integrated sales and machine shop services.

CULVER CITY AUTO PARTS, Culver City, CA Jan 1994 - Jan 1997 Store Manager

● Established and developed customer base and maintained vendor alliances.

● Increased store sales substantially.

● Handled inventory control, employee performance evaluations and dispatch of multiple drivers and service personnel.

● Developed and continually upgraded computer systems and network channels. UNDERCAR PARTS UNLIMITED, Torrance, CA May 1986 - Nov 1993 General Manager

● Coordinated multiple warehouse/store operations.

● Developed and designed computer systems installations, upgrades and expansions.

● Recruited new employees and instituted performance evaluations.

● Developed and refined policies and procedures.

● Created new sales promotions and incentive programs. PEP BOYS, Los Angeles, CA 1983-1986

Assistant Manager

● Responsible for sales performance, inventory control, customer liaison, employee scheduling, payroll and automotive service center repairs and special event sales activities. ICOT/MDS, Northridge, CA 1980-1983

Field Manager

● Involved with troubleshooting various computer and telecommunication equipment, programs and training company staff and customer base.

EDUCATION AND TRAINING

CONTROL DATA CORPORATION, Los Angeles, CA 1979-1980

● From CDC awarded working scholarship to Control Data Institute. The program involved intensive classroom and laboratory instruction in Basic Electronics, Digital Circuitry, Machine Language Programming, the Central Processing Unit, Controllers and Peripheral Equipment such as card readers, line printers, magnetic tapes, disc drives and visual display units. The specialized educational process and programs aforementioned allowed my personal development of customer and technical knowledge skills, gaining in-depth knowledge of personal and professional interactions and management fundamentals.

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