Customer satisfaction and Bookkeeping

SHANNON CRIST

Crazy**trainéhotmail.com 217-***-**** Arcola, I 61910

Summary

Personable and tencly with over 15 years of experience in cuslomer service and support, Dedicated to

customer loyalty and satstaction.

Skills

+ Qualily Contot + Data Entry Documentation

+ Decision Making + Recotckeeping and Bookkeeping

+ Documentation and Recordkeeping + Song Organizational Sis

Experience

Lead Collegiate Hood Inspector Hert! Jones nc - Arcola, L 03/2008 - 10/2016

‘+ Assessed materials, parts and products for conformance with qualily control requirements and

production specifications,

«+ Inspected and repaired products to meet project expectations.

‘+ Kept daily, monthiy, ond yearly stock/orders inventories,

+ Inspected 100% of all finshed product

+ Supervised over 9-12 employees

‘Manager/Sandwich Artist SUBWAY@Restaurants. Arcola/Tuscola, IL 10/1997 - 02/2008

‘+ Kept customer and food preparation areas clean and well-organized,

Restocked counter supplies and condiment stations, cleaned winclows and emptied trash cons during

slow periods.

(Organized food preparation stations and reguiary replenished supplies.

Stored food properly to prevent spolage. cross-contamination and linesses,

Used POS system and cash regster to receive payments by cash, check, credit card and voucher.

Trained sandwich atsts to apply attention to detail and commitment to quailty

Completed ettficient store opening and closing procedures each day.

Maintained high standards of customer service duting high-volume work shits and fast-paced

operations.

Taked pleasantty with customers while taking orders and promoted positive image for busines.

+ Took orders, prepared foods and processed payments in ullservice estabishment

‘+ Conducted random avails on inventory levels to uncover variances between reported count and

actual count.

‘+ Assisted customers, answered questions and resolved complaints.

Education and Treining

‘Arcola High School Arcola, no's 05/2000

High Schoo! Diploma

Post University Waterbury, CT

‘Accounting Technology And Bookkeeping

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