Krystel Perry
Houston, Texas. 415-***-**** ************@*****.***
Education/ Certifications
California State Hayward, Hayward, CA Bachelor of Science (Undergrad)
Fire Safety Director - Highrise building, San Francisco CA
Qualifications
Administrative Skills
Proficient in Onesite/ Yardi Management Software
Microsoft Office (Word, Excel, Outlook)
Registration Programs, (Medi-cal)
Keyboarding and Data Entry
Filing (Alpha and Numeric)
Experience
Law office of Greer Colbert Smith, San Francisco, CA
Legal Assistant April 2015- 2022
Schedule client meetings, make travel arrangements as well as type, revise, and proofread documents
Proofread general correspondence, memos, legal documents and reports
Calendaring, proofreading, preparing, and drafting correspondence
Organizing and maintaining documents electronic filing system.
Scanning and pulling files for attorneys, handling incoming and outgoing mail
Answer phone and email messages from clients and potential clients promptly and professionally
Oversee administrative aspects of the office including managing supplies, work-flow, and cleanliness
University of San Francisco, San Francisco, CA
Practice Coordinator 3, November 2016- April 2017
New and Outpatient Coordinator for Headache and Psychology
Schedule patients’ appointments
Coordinate appointments between various departments (MRI, EEG, etc.)
Train temp/intern employees
Maintained doctors’ calendar/create provider template
Work applicable work queues (referrals)
Ability to deal sensitively and effectively with patients
Excellent customer service and communication/interpersonal skills, both over the telephone and directly
Tenderloin Neighborhood Development Corp. (TNDC), San Francisco, CA
Assistant Manager, November 2008- November 2016
Manage and supervise five Desk Clerks Insurance employees are maintaining adequate job performance, create schedules, ensuring timesheets are submitted in a timely manner and addressing employee problems
Coordinate tenant recertification any sure each file was submitted within timely manner to meet tax credit regulations.
Monitoring rent collection and receivables
Issue legal notices as necessary
Review incident report and issue violations if necessary.
Responsible for invoice payment
Interview and review prospective applicants
Assist General Manager with ongoing daily duties.
University California of San Francisco, San Francisco, CA.
Patient Registration Representative, July 2006 to October 2008
Preparing and running blood test through the lab
Use employee and patient program directory.
Responsible for registering patients for specific procedures.
Verify and enter accurate data for the patients during insurance information and third-party payment.
Discussed sensitive info with patients (i.e., HIPAA and Advanced Directives)
Inventory upkeep
University California of San Francisco, San Francisco, CA.
Call Center, July 2006 to October 2008
VERIFYING AND OBTAINING CUSTOMER INFORMATION SUCH AS NAME AND ADDRESS
Ability to process information quickly and accurately. Use employee and patient program directory.
Following call center “scripts” when handling different topics, Verify and enter accurate data for the patients during insurance information and third-party payment.
Discussed sensitive info with patients (i.e., HIPAA and Advanced Directives)
Managing large amounts of inbound and outbound calls in a timely manner
Trademark, San Francisco, CA.
Cocktail Waitress/Host
Welcome guests to the venue.
Provide accurate wait times and monitor waiting lists
Escort customers to assigned dining or bar areas.
Answer incoming calls and address customers' queries
Greet customers upon their departure