Store Manager Customer Service
Resume:
Mariana Juarez
Cowpens, SC
********@*****.***
Experience in processing sales via debit cards, credit cards, and cash. Worked more than 40 hours a week when necessary on a daily basis.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Assistant Store Manager
Family Dollar - Spartanburg, SC
November 2020 to Present
Manage daily operations of retail. Supervise and train employees in daily job responsibilities. Manage cash flow prepare bank deposits and handle bookkeeping, and authorize payments. Open and close store. Team Lead
NicVape - Spartanburg, SC
April 2020 to November 2020
An important role in motivating company's teams and ensuring their success. Some duties include communicating company goals, safety practice, and deadlines with designated teams. Label finished products containers, vials, bottles and other packaging materials. Assisstant Store Manager
Family Dollar - Cowpens, SC
February 2020 to April 2020
Managed daily operations of retail. Supervised and trained employees in daily job responsibilities. Managed cash flow prepared bank deposits and handled bookkeeping, authorized payments. Opened and closed store.
Customer Service Representative
Sitel - Spartanburg, SC
September 2019 to February 2020
Interact with customers to handle complaints, and provide their needs to activate their cards or discuss their pending transactions on their deposits. Having good communication, problem solving and computer skills. Ability to establish rapport with customers, and have strong listening skills.
• Managed customer accounts
• Conducted customer service surveys
• Resolved customer issues
• Responded to inquiries and issues
QSR Representative
Circle K Subway - Campobello, SC
2019 to 2019
to 2019 to 2019
Responsible for greeting guests, preparing food, ensuring sanitation standards, explaining menu items to guests, collecting payments, restocking supplies at the sandwich unit area, and doing basic paperwork. Assistant Manager
Rainbow - Spartanburg, SC
2018 to 2019
Managed daily operation of retail women's fashion store, including scheduling personnel, reconciling credit, check, and cash receipts, verifying deliveries, stocking new merchandise, and replenishing shelf stock. Supervised and trained employees in daily job responsibilities .Managed cash flow, prepared bank deposits and handled bookkeeping; authorized payments. Opened and closed store.
Assistant Manager
Fallas Stores - Spartanburg, SC
2018 to 2018
to 2018 to 2018
Successfully assisted customers in merchandise selection. Handled customer inquiries and complaints. Handled returns and exchanges of defective products for customers. Operated cash registers and computer input applications. Solved customer problems and assured satisfaction. Dealt tactfully and effectively with difficult customers. Controlled all pricing and advertising. Accurately handled cash and deposits. Trained associates in cash handling techniques, credit card procedures, and loss prevention procedures.
Opened and closed the store and responded to alarm calls. Module Operator
Exel DHL Supply Chain - Spartanburg, SC
2016 to 2018
Experienced in high- volume picking, packing, and shipping operations. Experienced in push and pull systems. Managed all aspects of production, assembly, and shipping operations. Open and verify freight and process accordingly. Stood for long periods of time and was moved between departments as needed when they needed help and also learning what every department consist of. Education
Diploma in Accounting Specialist
South Texas Vo-Tech Institute of Brownsville - Brownsville, TX November 1994 to June 1996
High school diploma or GED
Villa Maria High School of Brownsville,Texas - Brownsville, TX August 1976 to May 1989
Skills
• Mechanical Skills: Monitoring -- Completed March 2019 Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation. Full results: https:// share.indeedassessments.com/share
• assignment/orqytira58te8c0u Indeed Assessments provides skills tests that are not indicative of a license or certification, or development in any professional field.
• Payroll
• Bookkeeping
• Pricing
• Accounting
• Store Management Experience
• Account Reconciliation
• Accounts Receivable
• Accounts Payable
• Freight Experience
• Management
Assessments
Retail Customer Service — Completed
September 2020
Comprehending and responding to retail customer needs. Full results: Completed
Mechanical Skills: Monitoring — Completed
March 2019
Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.
Full results: Completed
Attention to Detail: Inventory — Highly Proficient April 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate