DT
Darrell Thomas
Professional Summary
Since **75 i have worked my first job was working for my brickmason uncle and from there i went to school to become a brickmason myself while learning the trade. I as well had a uncle that was a Auto mechanic so i then grow interest in that field so i have been working since i was a kid very strong work athic very good since of direction very dependable neat and organize
Accomplishments
● Achieved [Result] by completing [Task] with accuracy and efficiency.
● Supervised team of [Number] staff members.
● Used Microsoft Excel to develop inventory tracking spreadsheets.
● Achieved [Result] through effectively helping with [Task].
● Documented and resolved [Issue] which led to [Results]. Work History
Self Employed Services - Franchise Owner of Cleaning Baltimore, MD
06/2006 - Current
Managed labor, inventory and overhead costs effectively to maintain business profitability.
●
Worked with marketing teams to create print and online advertisements to bring in new customers.
●
Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
●
Performed statistical analyses to gather data for operational and forecast team needs.
●
● Trained and motivated employees to perform daily business functions. Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
●
Introduced new methods, practices, and systems to reduce turnaround time.
●
Conducted target market research to discover customer needs and analyze competitor trends.
●
ad0exm@r.postjobfree.com
Windsor Mill, MD 21244
Bold Profile
Skills
● Onsite and remote services
● Cleaning agents
● Automotive detailing
● Fabric treatment
● Exterior waxing
● Relationship building
● Safety standards and protocols
● Teambuilding
● Planning and Coordination
● Decision-Making
Education
03/1994
Lincoln Technical Institute - Baltimore
Columbia, MD
Automotive Technology : Car Repair
05/1981
Pitt Community College
Winterville, NC
Brick Mason Degree: Brickmason
Enterprise Rent-A-Car - Professional Car Detailer
Woodlawn Md
03/2022 - 03/2023
Consulted with customers to assess needs and propose optimal solutions.
●
Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
●
Devised strategic business plan and aligned decisions with long-term vision to achieve consistent success in [Type] market.
●
Recruited and developed successful leadership staff to handle day-to- day business operations.
●
Put together realistic budgets based upon costs and fees for successfully operating business.
●
Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
●
Expanded business [Number]% by hiring and training staff, finding new locations and marketing franchises to local consumers.
●
Assessed damaged materials and notified maintenance personnel of needed repairs.
●
Ran business effectively to consistently achieve at least [Number]% of goal each year.
●
Conducted audit inspections and independent checks to verify parts and materials.
●
● Prepared annual budgets with controls to prevent overages. Used critical thinking to break down problems, evaluate solutions and make decisions
●
Resolved problems, improved operations and provided exceptional service
●
Proved successful working within tight deadlines and a fast-paced environment
●
Demonstrated respect, friendliness and willingness to help wherever needed
●
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
●
● Organized and detail-oriented with a strong work ethic Identified issues, analyzed information and provided solutions to problems
●
Demonstrated creativity and resourcefulness through the development of innovative solutions
●
Educated customers regarding regular maintenance protocols to preserve vehicle condition.
●
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
●
Trained new personnel regarding company operations, policies and services.
●
Suggested add-on services that would be helpful to customers and improve bottom line.
●
● Followed safety guidelines for cleaning vehicles and equipment. Provided exceptional customer service and addressed customer inquiries.
●
Applied chemicals and used high-pressure wash and scrubbers to clean rims.
●
● Washed cars and trucks daily for auto dealership.
● Washed, waxed, and buffed vehicle bodies for professional shine.
● Applied protective agents, including sealants, to protect surfaces Provided exceptional customer service and addressed customer inquiries
●
● Shined vehicle windows and windshields to remove water spots
● Washed, waxed, and buffed vehicle bodies for professional shine
● Polished windows and mirrors of vehicles and equipment
● Inspected vehicles and equipment for visible damage Playing Chess
I've been playing chess for forty eight years