Africa Jordan

Professional performer looking for a career to leave a positive impact with.

Blue Springs, MO 64014

ad0ewx@r.postjobfree.com

+1-816-***-****

A dedicated and dependable

professional with experience in

many fields that includes: food,

lodging, accounting, warehouse,

and customer service. Great

ability to adapt to change while

remaining observant.

Authorized to work in the US for any employer

Work Experience

Receptionist

Ruby Receptionists - Kansas City, MO

February 2022 to Present

• Answered calls for over 200 companies

• Collected information and sent detailed messages to the companies.

• Acted as an important source between the called and the person they were needing to contact in relating many different messages.

• Gave Great customer service daily

• Answered over 100 calls daily

• Met daily standards of 90 percent availability.

• Followed all guidelines while teleworking

Reservist

USAF Reservist - Whiteman AFB, MO

April 2018 to Present

• Currently serving in the United States Air Force reserves as 3M0F5, or Services technician.

• Working as a fitness director.

• Conduct 3 physical test for all airman in the reserves at Whiteman Air Force Base.

• Input scores into the AFFIMS system

Contact Representative

Internal Revenue Service - Kansas City, MO

December 2021 to August 2022

• Collection department.

• Answer calls from tax payers who owe the United States treasury

• Set up payment plans for Tax payers so that they won’t have liens and levy’s placed on their account.

• Set up liens and levy’s on account who do not pay or set up some sort of agreement. The number one job is to collect the money for the irs.

• Give advice on the best routes to take so that the tax payers will not keep owing the government as well as GREAT customer service.

• Use IDRS, AMS, COMPLIANCE SUITE, DISCLOSURES TOOL, CISCO JABBER, SOFT-PHONE systems to help complete my job. TELEWORKING.

Tax Examining Technician

Internal Revenue Service - Kansas City, MO

January 2020 to December 2021

• ERS/ NOTICE REVIEW department.

• Would send tax payers notices about their mistakes on their returns.

• Used codes to input info into system.

• Used IDRS, EUP, AMS, RTR systems to look up and input tax payer information.

• Worked paper and electronic returns.

• Sent out over 12k notices to tax payers.

Data Entry Clerk

Internal Revenue Service - Kansas City, MO

February 2019 to January 2020

• Work in the mail room, opening mail,

• Quickly transitioned to sorting putting away Mail.

• Filed away over 15k tax returns

• Identified information that needed to be corrected and returned to tax payers Quality Assurance

Challenge Manufacturing - Kansas City, MO

May 2018 to January 2019

• Made sure the quality of the car parts were up to customers standard's and challenge company's standard.

• Personally reworked and fixed parts that were still workable and sent out qualified parts to consumers.

• Examined over 75k parts and made sure the quality was acceptable. Assembler

Ford Assembly Plant

April 2018 to November 2018

• UAW trained

• Painted over 12,00 Ford Transit

vans

• Buffered over 600 Ford Transit

vans

•Worked on assembly lines

Apparel Associate

Walmart - Blue Springs, MO

May 2018 to October 2018

• Manage apparel sections

• Put away clothes in women’s, infants, and boys and girls sections

• Worked fitting rooms

• Made sections presentable to stores standards

• Gave customer service to daily customers

Food Service Accountant

U.S Air Force - Altus, OK

October 2016 to April 2018

• Controlled $3k on-hand/WRM/

$1K purchases with 0

discrepancies

• Oversaw front of house sales

and cost transactions that

reconciled $179k receipts and

$266k deposited, with spot on numbers

• Honchoed Shift leader position

that guided 9 members in waste

management skills with 100

percent certified

• Initiated 14 public health

inspections while enforcing Tri- Svc food code

• Managed work control GPC/

Food cards

Services apprentice

U.S Air Force - Altus, OK

April 2014 to April 2018

Completed 8 weeks of Basic

Military Training

• Conducted on-the-job training

while learning airman roles

Lodging Customer Service Representative

U.S Air Force - Altus, OK

October 2015 to October 2016

• Conducted 1600 hours of training for new airmen

• Made 23k reservations with 0

discrepancies

•worked front desk gave great customer services

•input reservations

•check-ins and check outs

Commissary Crew Member

QuikTrip Distribution Center - Belton, MO

May 2011 to April 2014

• Made and packaged frozen food

• Worked in temperatures below

30

• Lifted items over 30 lbs

•used machinery and assembly

lines at fast pace

•Worked with pallet jacks

Education

Longview Community College

Metropolitan Community College-Kansas City - Lees Summit, MO June 2018 to Present

High school or equivalent

Blue Springs High School - Blue Springs, MO

August 2010 to May 2013

Skills

• Quality Assurance (6 years)

• QA

• Accounting

• Assembly

• Pallet Jack

• Manufacturing

• Conflict Management

• Tax Experience

• Accounts Receivable

• Shift Management

• Accounts Payable

• General Ledger Accounting

• Bookkeeping

• Office Management

• Management

• Financial Report Writing

• QuickBooks

• Bank Reconciliation

• Food Service

• Inventory Control

• Payroll

• Military Experience

• Merchandising

• Food Preparation

• Packaging

• Data Entry

• Financial Statement Preparation

• Account Reconciliation

• Journal Entries

Military Service

Branch: United States Air Force

Service Country: United States

Rank: Staff Sergeant

April 2014 to Present

Active duty in services career field for 4 years, currently reservist in service career field. Certifications and Licenses

Driver's License

ServSafe

Additional Information

• 4 years active duty

• Communication skills

• Attention to details

• Conflict resolution

• Leadership skills

• Integrity

Contact this candidate