Erika L. Vanorsby
***** *. ****** **** ***** Blue Island, IL 60406 312-***-**** *********@*****.***
OBJECTIVE
College educated young professional seeking to secure a challenging position within your organization.
EDUCATION
Institute for Paralegal Studies – Loyola University Chicago
Certificate in Paralegal Studies, August 2010
American Bar Association-approved post-baccalaureate program
Concentration: Civil Litigation
-Courses Completed: Law Office Computer Applications, Legal Research and Writing I -
III, Civil Litigation I - III, Legal Ethics, Basic Business Organizations & Contracts,
Employment Law.
Southern Illinois University, Carbondale
Bachelor of Arts, 2006
Major: English
EMPLOYMENT:
METRA 2015-Present
Technical Communications Specialist
Provides daily oversight of ACORN and LATA Systems for specified line(s)
Monitor assigned rail line(s) via ACORN and LATA, RR radios, Voice of Metra & outside resources for any disruption to normal scheduled service
Make or coordinate ACORN, Voice of Metra, or Visual Voice of Metra announcements and communicate to on-board equipment for announcements on train
Provide rail line status to Senior Management and approved requestors
At direction of TRACC Center Administrators, generate tailored train operation/communication reports upon request
Input delay information from dispatcher reports and TTR1 into TOPS system
Initiate delay comments in ACORN and LATA to provide approved users with immediate rail line status
Troubleshoot and apply minor system modifications in the event of workstation or software failure
Monitor overall system and equipment status report and follow up on failures to ensure 100% system availability
Participate in planning large events to properly prepare anticipated announcements
Monitor and communicate with passengers on the Metra Electric District
Other duties as assigned
Marsh & McLennan Companies
Broker Representative – FinPro – Safe 2013-2014
Assists Insurance Professionals by performing support functions, including data entry of submission
Primarily responsible for all invoicing tasks; generate Invoice Control Forms, work closely with Central Invoicing Unit, resolve billing issues
Responsible for Audit Reports and engages in frequent contact with other company offices and external underwriting contacts
Complies with Professional Standards to ensure quality service
Proficient in the use of word processing, company-sanctioned e-mail and has fundamental knowledge of office databases
Pierce & Associates 2010-2013
Complaint Drafter
Interpret title search data and enter into the iSeries system to draft the complaint.
Analyze title search data for any issues and advise the appropriate departments for resolution.
Monitor and implement procedural changes within the department to meet the statute and/or client requirements.
Reference and research online tools and resources to effectively gather data needed to draft complaints.
Utilize department reference guides to assist with drafting complaints.
Meet daily desk standards which include volume and accuracy as defined by supervisor and firm.
PARALEGAL INTERNSHIP:
Caroline J. Smith & Associates P.C. Spring 2010
Paralegal Intern
Draft pleadings, discovery, Notices of Filings, letters, and correspondence, for eviction matters.
Prepare 213 Interrogatories and 214 Requests for Production to submit to opposing counsel or Pro Se Plaintiff
Conduct client intake for attorney consultation
File legal documents at the Richard J. Daley Center
Update client database
Case Management of over 100 client files
Assist clients throughout the phase of the lawsuit including answering questions, responding to discovery requests, document productions, document reviews
Manage the court docket
Prepare and file cases
Complete Freedom of Information Act Requests
Schedule appointments, meetings, and conferences
Proofread and fact check legal documents for accuracy
Proficient In:
Microsoft Word, Excel, Access, PowerPoint, Microsoft Outlook and Lotus Notes.
Familiar with Summation, WestCheck, WestLaw, Lexis/Nexis, and CM/ECF