Erika L. Vanorsby

***** *. ****** **** ***** Blue Island, IL 60406 312-***-**** ad0ewv@r.postjobfree.com

OBJECTIVE

College educated young professional seeking to secure a challenging position within your organization.

EDUCATION

Institute for Paralegal Studies – Loyola University Chicago

Certificate in Paralegal Studies, August 2010

American Bar Association-approved post-baccalaureate program

Concentration: Civil Litigation

-Courses Completed: Law Office Computer Applications, Legal Research and Writing I -

III, Civil Litigation I - III, Legal Ethics, Basic Business Organizations & Contracts,

Employment Law.

Southern Illinois University, Carbondale

Bachelor of Arts, 2006

Major: English

EMPLOYMENT:

METRA 2015-Present

Technical Communications Specialist

Provides daily oversight of ACORN and LATA Systems for specified line(s)

Monitor assigned rail line(s) via ACORN and LATA, RR radios, Voice of Metra & outside resources for any disruption to normal scheduled service

Make or coordinate ACORN, Voice of Metra, or Visual Voice of Metra announcements and communicate to on-board equipment for announcements on train

Provide rail line status to Senior Management and approved requestors

At direction of TRACC Center Administrators, generate tailored train operation/communication reports upon request

Input delay information from dispatcher reports and TTR1 into TOPS system

Initiate delay comments in ACORN and LATA to provide approved users with immediate rail line status

Troubleshoot and apply minor system modifications in the event of workstation or software failure

Monitor overall system and equipment status report and follow up on failures to ensure 100% system availability

Participate in planning large events to properly prepare anticipated announcements

Monitor and communicate with passengers on the Metra Electric District

Other duties as assigned

Marsh & McLennan Companies

Broker Representative – FinPro – Safe 2013-2014

Assists Insurance Professionals by performing support functions, including data entry of submission

Primarily responsible for all invoicing tasks; generate Invoice Control Forms, work closely with Central Invoicing Unit, resolve billing issues

Responsible for Audit Reports and engages in frequent contact with other company offices and external underwriting contacts

Complies with Professional Standards to ensure quality service

Proficient in the use of word processing, company-sanctioned e-mail and has fundamental knowledge of office databases

Pierce & Associates 2010-2013

Complaint Drafter

Interpret title search data and enter into the iSeries system to draft the complaint.

Analyze title search data for any issues and advise the appropriate departments for resolution.

Monitor and implement procedural changes within the department to meet the statute and/or client requirements.

Reference and research online tools and resources to effectively gather data needed to draft complaints.

Utilize department reference guides to assist with drafting complaints.

Meet daily desk standards which include volume and accuracy as defined by supervisor and firm.

PARALEGAL INTERNSHIP:

Caroline J. Smith & Associates P.C. Spring 2010

Paralegal Intern

Draft pleadings, discovery, Notices of Filings, letters, and correspondence, for eviction matters.

Prepare 213 Interrogatories and 214 Requests for Production to submit to opposing counsel or Pro Se Plaintiff

Conduct client intake for attorney consultation

File legal documents at the Richard J. Daley Center

Update client database

Case Management of over 100 client files

Assist clients throughout the phase of the lawsuit including answering questions, responding to discovery requests, document productions, document reviews

Manage the court docket

Prepare and file cases

Complete Freedom of Information Act Requests

Schedule appointments, meetings, and conferences

Proofread and fact check legal documents for accuracy

Proficient In:

Microsoft Word, Excel, Access, PowerPoint, Microsoft Outlook and Lotus Notes.

Familiar with Summation, WestCheck, WestLaw, Lexis/Nexis, and CM/ECF

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