PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

Jocelyn Leebun

® Cambridge, ON N13 4k8 *2 6472185 <4 ad0etb@r.postjobfree.com

Energetic Team leader dedicated to enhancing customer satisfaction, meeting

sales and profitability goals and managing staff. Recognized for leading and

guiding staff to meet common organizational targets. Well organized with stellar

time management abilities.

* Customer service

* Merchandising

* — Operational Planning

* Deligating tasks

* Inventory

+ Receiving

« Employee Scheduling

* Team Supervision

* Customer Service

+ Performance Management

* Workflow Coordination

* Product and Service Sales

* Problem-Solving

« Emergency Response

DEPARTMENT HEAD

Home Depot 1450 Ottawa St

Rules and Regulations

Vendor Management

Policy and Procedure Adherence

Relationship Building and

Management

Goals and Performance

Training and Development

Order Management

Conflict De-Escalation

Safety and Security

Strategies and Goals

Customer Engagement

Motivational Leadership

Vendor Relationship Management

03/2020 to CURRENT

* Maintained organized inventory with accurate records through proper

ordering, tracking and auditing procedures,

« Evaluated performance continuously to identify areas in need of

improvement and implement strategies to keep team on-track.

* Cultivated collaborative, performance-oriented culture to keep team

motivated and enthusiastic about achieving shared goals,

* Managed efficient workflows by creating effective schedules and

delegating work based on personnel strengths and knowledge.

* Oversaw employee performance, corrected problems, and increased

efficiency to maintain productivity targets.

* — Trained new employees on overall company and department-specific

policies and procedures.

* Maintained stock of items, cleanliness, organization and provided excellent

customer service.

* Trained team members in successful strategies to meet operational and

sales targets.

« Manageded a team of employees, delegated tasks and held each accountable

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