Computer Aided Customer Service

Location:

Baltimore, MD

Salary:

19.50

Posted:

October 16, 2023

Contact this candidate

Resume:

***** ***** **** ****

Germantown Md *****-****

cell 281-***-****

****.*************@*****.***

Andy Christian

Objective

To obtain a stable long term career opportunity where I can utilize my education, experience and training in a team oriented environment with advancement opportunity.

Education ·06/1993-10/1997 Montgomery Blair HS Silver Spring MD

·3.75 GPA General Studies

·03/2001-10/2002 Test College of Technology Beltsville, MD

·3.75 GPA Associates in Computer Aided Drafting Design Awards received

·Presidents Club Honor society awards. Perfect attendance award Summary of

qualifications

·Over 12 years of customer service skills, technical and admin

·Independent worker and great team associate

·Willingness to learn, advance and achieve

·Workload management and organization skills

·Great phone etiquette, strong written and verbal comprehension Professional

experience

·010/2017-Present Allied Universal Security Houston, TX Security Officer/Shift Supervisor

· Inspects and adjusts cctv security systems, equipment, and machinery to ensure operation and awareness

·Patrols on foot or using a vehicle to detect, investigate, observe and report situations on client property

·Supervise proper Covid Safety Testing Precautions 03/2019-1/2020 Weiser Security Services Houston, TX Armed Overnight Security Officer

·Apprehend or evict violator from monitored premises, using force when necessary

·Provides protection of the assigned property

to prevent vandalism.

·Maintains radio/telephone contact with the Headquarters and Local Police Officers, if appropriate.

01/2006-3/2019 Advanced Auto/Carquest Houston, TX

Commercial Sales Manager/Customer Service Rep

·Independently manage statewide sales for corporate business hubs

·Service Statewide storefront inventory contractual agreements

·Handle and resolve all Customer issues by phone or in person 18811 Poppy Seed Lane

Germantown, Maryland, 20874

cell 281-***-****

****.*************@*****.***

Andy Christian

To Whom It May Concern:

I am writing to express my interest in the Special Police Officer position your Company has to offer.

I am detail oriented, intuitive problem solver, able to multitask and prioritize in elevated stressful situations. Excellent verbal communication, able to interact

professionally with employees and management. I want to obtain a position utilizing my experience and training. As my attached resume notes, I have 12 years customer service experience. I am currently working as a certified armed Security Officer for 2 years. In the Security field for 3 years. I have level 3 Department of Public Safety

Certification from Security Academy of Texas, State License

# F-00704.

I have also obtained an Associate Degree for the

completion of a Computer Aided Drafting and Design Program at Test College of Technology in which I

maintained a 3.75 GPA and received a Perfect Attendance Award every semester. The experience and skill level with my work ethic that I developed throughout the years. Enable me to be diverse in my respected field, as well as proficient and productive for my employer. I am looking for a place to build a stable and long career.

Given the opportunity to learn new skills to implement and complement my knowledge and experience. I am a highly motivated, dedicated, and a reliable individual. I am looking to be placed in a full-time position that you feel best qualifies me. I have enclosed a copy of my resume and if additional information is needed please let me know. I look forward to hearing from you. Thank you for your

consideration.

Sincerely,

Andy C Christian

References

Jaye Greaux

CMNT RailcarMech

WMATA

Shady Groove, MD

202-***-****

Gaby Wells

Office Manager

Lindsay Lexus of Alexandria