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Customer Service General Manager

Location:
Kingsport, TN
Posted:
October 16, 2023

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Resume:

Elaine Earhart

**** **** ***** ****** *** *

Bristol, TN 37620

ad0eqa@r.postjobfree.com

+1-423-***-****

I have worked up to a manager at most jobs that I have had over the years. Starting with my first

job at Long John Silver. I worked from a crew member to a management position. I also have been a

manager of IHOP, Bojangles, and Ruby Tuesdays and Pepperjack Grill and Bar. I was a card holder and

made the schedule at O' Charley's . I am looking for a management position to continue my career in

food services.

Authorized to work in the US for any employer

Work Experience

General Manager

Dunkin Donuts – Bristol, TN

May 2022 till Present

Management duties. Open store, paperwork, managing crew, schedule and more.

Prep Cook

Pals - Bristol, TN

September 2020 to October 2021

go in at 4 am and do prep and then after 11 and then go to a window and take orders or collect money.

Call Center Agent

Agero Roadside Assistance - Blountville, TN

September 2019 to September 2020

Answer calls from people that need roadside services and then call service providers to help them

Residential Tech

Frontier Health - Bluff City, TN

October 2018 to June 2019

To make sure clients are safe and taken care of their needs. 12 to 17 years of age

Assistant Manager

Bojangles

November 2016 to November 2018

To run shifts and manage employees

Do paperwork and deposits

Customer service

Olive Garden

March 2013 to December 2016

Monetary transactions

Field Technician

ECS Solutions

August 2012 to March 2015

Chart Retrieval and transfer

Scan medical charts for audit

Server/ Trainer

Outback Steakhouse

August 2008 to March 2013

Excellent Customer service

Monetary transactions

Training new servers

Internship

Greene Clinic of Chiropractic and Acupuncture

March 2012 to May 2012

Process medical billing for patient records

Coding procedures using ICD-9 and CPT codes

Wrote and processes medical collection letters

Researched denials from insurance companies

Filing, scanning, answering phones, and scheduling

Server/ Cook/ Trainer

Cracker Barrel - Kingsport, TN

April 2001 to May 2008

Conducted 5-day training classes for 3 to 5 new employees

Maintained classroom documentation

Cooked as needed

Customer Service

Education

Diploma in Medical Billing & Coding

National College of Business & Technology - Bristol, TN

August 2010 to May 2012

Skills

• ICD-9

Certifications and Licenses



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