Business Development Project Management
Resume:
To Whom it may concern:
With great hope, confidence, and enthusiasm, I submit this application as this is mutually beneficial opportunity. I am a force multiplying servant leader who is genial, centered, coachable, and adaptable to any industry. I have extensive experience in logistics, leadership, project management, conflict resolution, business development, communications, sales, and management of both people and operations. I possess a high level of planning, written, verbal, organizational, and interpersonal skills with strong technical, social, and business acumens ready to enhance service levels. I never stop learning, make great first impressions, and I love to help people. My background has honed my skills in dealing with confidentialities and sensitivities as a forward-thinking problem solver good under pressure across all functional areas with over 13 years of work experience to prove it. I’m energetic, animated, great with people, and take work seriously. The safety and security of those around me is of highest priority and I practice what I preach using key performance indicators, hands on style leadership, working well collaboratively across teams, keenly observing human behavior, and overcoming complications while achieving results and ultimate customer satisfaction.
My mission is to help clients and organizations achieve their goals and vision, whether it is selling, buying, managing, or logistical support. All I do is in effort to improve the safety, productivity, and profitability of businesses and people that power the economy. I have a bachelor's degree in business communications concentrating as an information specialist, which helps me communicate inclusively, effectively, and efficiently with diverse stakeholders and audiences.
In closing, this is an opportunity in which I am highly interested. I am a great candidate for the next generation of leaders who will take this company to the next level. I look forward to the opportunity to discuss the value I could bring. Thank you for your time and consideration. Please contact me with any questions or interest.
Sincerely,
Ronald Perry
https://www.linkedin.com/in/ronald-perry-322634264
Resume below
RONALD C. PERRY
409 W Marble St, Wylie, TX 75098
OBJECTIVE
High Performing, self-motivated sales, logistics, hospitality, marketing, communications, operations, customer service and management professional looking to contribute proven selling, performance, operations, customer satisfaction, and management skills with a unique drive to succeed and a passion for excellence to an ethical organization seeking a highly motivated candidate in the areas of sales, hospitality, performance, supervision, customer service, marketing, communications, logistics, human resources, PR and/or management.
EDUCATION
Austin Peay State University- Clarksville, Tn
Bachelor’s degree in business communications/marketing/psychology
Concentration as Information Specialist
August 2020-December 2023
Montgomery Central High School - Clarksville Tn
General Diploma- August 2006- May 2010
EXPERIENCE
General Contractor/Property Manager April 2023-Present
- Preparing & maintaining properties for the real estate market.
- Heavy emphasis on making great first impressions.
- Client & investor facing role, with salesmanship, competence, and leadership required.
- Miscellaneous Home Improvement & project management, end to end.
- Subcontractor, vendor, tenant, and owner coordination.
- Time management and prioritization with limited resources.
- Working under pressure within limited time and budgets.
- Prompt response time, 24/7 availability.
- Staging, inside and outside.
- Decrease turnover and depreciation.
- Increase market value, appeal, and occupancy.
- Clients and customer satisfaction is a must.
- Document all tasks with Microsoft Office.
Emily’s Place: A domestic violence shelter for women and their children
August 2021- September 2023
Facilities & Logistics Manager
- Full-service shelter & home care.
- Property management aspects with an on-call requirement.
- 24/7 availability & emergency response as needed.
- Direction and management of the daily operations on-site & remotely.
- Liaising all vendor, volunteer, client, and employee operations.
- Exercise sensitivity and confidentiality, with Human Resources duties.
- Ensure compliance with OSHA & local ordinance on all facilities & campus vehicles.
- Project management, end to end as necessary to maintain a child friendly and safe environment.
- Liaise between clashing personalities to achieve company mission.
- Coordinate communications and operations with vendors, contractors, and subcontractors.
- Manage a high volume of requests efficiently.
- Exercise time management and prioritization, per budget, cosmetic, and safety demands.
- Identify and evaluate energy and space optimization opportunities.
- Leadership and guidance on overall activities.
- Provide technical leadership for the design, maintenance, repair, and operation of key facilities and building systems.
- Inventory of supplies and documentation of requests and suggestions to improve atmosphere.
- Improving the campus experience as if all visitors, guests, and employees were paying customers.
- Critical, creative problem solving with limited resources, including procurement.
- Documenting all tasks & keeping records with Microsoft Office.
June 2021- September 2023
Security Supervisor
- Scheduling, managing, and supervising required 24/7 security personnel on-site & remotely.
- New employee onboarding.
- Teach discipline & de-escalation.
- Hire, fire, train, and mentor employees exercising Human Resources ethics.
- Exercise confidentiality and sensitivity, while ensuring employees act accordingly.
- Liaising administrative staff w/ all campus guests, vendors, & visitors.
- On-call availability and emergency response as needed.
- Ensure and optimize staffing and utilization of skills and personnel.
UPS
February 2015- September 2021
Service Provider
- Maintain and strengthen existing customer base.
- Act as the face of the company, locally, practicing public relations ethics.
- Business development by nurturing long-term and new customers with a service first mindset.
- Business development by facilitating B2B, B2C, & B2B2C sales.
- Monitor & address telematics & CRM software.
- Understand fully the obligations, opportunities, paid vs. unpaid services, and scope of work performed by the company.
- Focus daily on safety and customer service as it complies with UPS guidelines while serving, selling, supervising, driving, training, and/or delivering.
- Working in a physical, fast-paced, indoor & outdoor position involving continual lifting, lowering, and carrying packages that typically weigh 25 - 35 lbs. but may weigh up to 150 lbs.
- Ensuring safety, service, and quality measures monitoring key performance indicators (KPI’s) of technology and personnel.
- Managing, tracking, and scheduling using IT system operations.
- Liaising and investigating all issues and errors of operations with customers and the general public by exercising de-escalation, conflict resolution, and customer satisfaction techniques.
- Direction and management of daily operations.
- Monitor and document vehicle readiness and maintenance as it complies with UPS and OSHA guidelines.
- Optimizing the efficiency and effectiveness of the delivery service provided to customers.
- Communications with drivers and management alike to track parcels to ensure all are deliveries within the same day, as expected, regardless of route, weather, or location using IT system operations.
- Meeting or exceeding forecasted route volumes and schedules to become optimally efficient per hour, day, week, and year.
2010- 2015
Preload Supervisor
- Monitor, coordinate, and communicate with inbound and outbound freight volume transportation on-site & remotely using IT system operations, especially overnight.
- Liaising between upper management hourly employees.
- New employee onboarding.
- Strong understanding of audit procedures, and constantly being prepared for them.
- Hire, fire, assess, and train new employees before their probationary period into unionization ends, exercising Human Resources ethics.
- Supervise, and participate when needed, handling packages in & out of transportation vehicles, warehouse facilities, on & off of conveyor belts, and technological support systems both inbound/outbound.
- Organized logistic and operational performance, always under pressure from expecting customers and management superiors.
- Monitoring Key Performance Indicators (KPI’s) to optimize employee/team performance.
- Managing, tracking, and facilitating large scale, multi-million-dollar operations using IT systems, day after day, night after night, repetitively and consistently.
- Manage clashing personalities to attain seamless teamwork.
- Individual and teamwork required. Must be self-sufficient and reliable.
- Highly underestimated physical fitness required to do this job well. Ability to lift 150+ pounds is preferred, but not expected. Teamwork required as needed.
2012-2016
Air Driver
-Transporting and delivering the most expensive and premium services offered by the UPS or any transportation company, safely, and under a heavy time constraint.
-This is accomplished working well collaboratively across different personnel teams, with IT systems operational forecasts and support.
Catfish House, Clarksville, Tn June 2009- August 2010
- Server/Waiter
- Bus boy
- Host
Farmhand, M&R Farms, 2004-2018
- Heavy equipment operator & technician.
- Procurement of resources and supplies as necessary, largely without internet.
- Agricultural Machinery operator & technician.
- Crop management (Sod, hay, corn, tobacco, strawberries, soybeans)
- Irrigation.
- Pest control.
- Time management and project management, primarily dictated by circumstance and weather.
- Automotive, ATV, and motorcycle, repair & maintenance.
- Cattle hand.
- Horse hand.
- Construction, carpentry, framing, and engineering experience.
- Firearm maintenance and operation.
SKILL SUMMARY
Project Management Public Speaking
Microsoft Office Account Management
Human Resources Professional Presentations
Written Communication Professional Communications
Marketing & Sales Human Resources
General Office/Admin Skills Computer Savvy
Customer Satisfaction Organizational Communications
Scheduling Security
De-escalation Phone/email etiquette
Conflict Resolution Supervising
Liaising Facilitating
VOLUNTEER WORK
APSU Gov’s ambassador, College Tutoring, Event Coordinating, Youth counselor, Church group member, Peer mentor, Non-profit work, youth wrestling and soccer coach.
REFEERENCES AVAILABLE UPON REQUEST
Contact this candidate