Brooklyn Ny,*****
****************@*****.***
SEKAI D.Melendez
SKILLS
Proven ability to anticipate customer responses with excellent communication and interpersonal skills Proficient in Microsoft Word, PowerPoint and Excel Able to work in a fast paced environment in a team as well as independently with working under pressure and having to meet deadlines.
EXPERIENCE
Nordstrom, Brooklyn Sales Experience
09/2019 - PRESENT
●Sales associates provide excellent customer service skills to hundreds of shoppers every day. To keep the sales floor neat and orderly, sales associates often rearrange and organize shelves and racks, lay out new products, and build merchandise displays.
FinishLine, Manhattan Sales Experience
11/2017 - 08/2018
●Sales associates involve a great deal of interaction with customers. Finish Line sales representatives primarily work sales floors and answer questions about products, merchandise, and services. Sales workers with Finish Line may also operate cash registers and organize product displays.
Nyc Park Department, Brooklyn — Seasonal Maintenance Worker
04/2017 - 10/2017
●Provided exceptional customer service for all Park patrons and guests giving directions, public safety and general inquiries
●Handled general maintenance and cleaning services for safe and enjoyable environment Operated weed wacker and similar mechanical equipment, Communicated openly and constructively with supervisor and district employees to enable efficient decision making and positive morale.
Mc.Donald, Brooklyn — Team Leader
11/2013 - 04/2014
●Greeted and communicated with customers with questions regarding menu options,orders, comments, and complaints operated cash register, and Accepted payments from customers, and made changes as necessary
●Prepared daily food items, and cook simple foods and beverages, such as sandwiches,desserts,or coffee using proper safety precautions and sanitary measures
EDUCATION
Boricua College, Brooklyn — Business administration and Management
09/2020 - Present
High School Equivalent, Brooklyn
09/2019- 06/2019
AWARDS
Customer Service Awards