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Software Quality Test Director

Location:
Charlotte, NC
Posted:
October 16, 2023

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Resume:

**** ********* **** *****

Charlotte, NC *****

Cell: 704-***-****

E-mail Address: ad0em1@r.postjobfree.com

Over 15 years of Software Quality Assurance Testing Services Delivery experience. My expertise is in test coordination, testing processes, and managing testing resources. I excel at quality test delivery, implementing testing processes, making sure business requirements are met, and managing testing resources.

Technical Summary

Worked with or had experience with C, Java, SQL, Microsoft Excel, PowerPoint, Microsoft Outlook, Web Application Testing, Client/Server Testing, Regression Testing, Integration Testing, Database Testing, Performance Testing, User Acceptance Testing, Mobile Testing, Quality Center, Test Director, GUI, Mainframe, Test Management, Test Delivery, Agile, Kanban, Dev Ops, Mongo DB, Cypress, Test Process Implementation, and Client Relationship Building

Work Experience

National Computer Group-NRG-QA Analyst October 2019-June 2023

•Ran integration and regression testing on web UI applications

•Ran Automation scripts in Cypress

•Ran SQL queries to generate test data

•Test planning, and execution through Dev Ops

•Attended daily scrum calls

•Participated in refinement of user stories

•Prepared weekly status report for upper management

•Performed Mobile testing using Perfecto

Collabera – Bank of America- Audit Tester November 2018 – October 2019

•Reviewed associate metric processed for incentive plans

•Performed data analysis on different incentive plan programs

•Ran SQL queries for data manipulation purposes

Strategic Staffing –Wells Fargo- Test Planner December 2016-November 2018

•Created test plans

•Facilitated the development of test cases by testers to build end to end test coverage

•Facilitated defect triage meeting with developers

•Created testing timelines

•Performed ambiguity reviews of FSD’s and TSD’s

•Managed workload between offshore and on shore testers

•Documented and Created traceability matrixes

•Provided status and reporting to project stakeholders

•Escalated issues when necessary to upper management

Modis-Charles Schwab-Manual Tester February 2016-December 2016

•Worked as lead tester testing a vender web financial estimator application

•Wrote test scenario documentation

•Wrote manual test cases

•Executed manual test case

•Used SQL for execution for test cases

•Set up data in record keeping database

•Attended planning meeting in Agile environment

•Attended daily scrums

•Give demos on tested requirements in sprint

•Work with Vendor on daily testing activities

Judge Group-Vanguard-Systems Acceptance Tester (Contractor) April 2015- January 2016

•Executed test scripts for Institutional Financial Products

•Performed regression testing on web based and mainframe applications

•Reviewed documentation in order to gain better understanding so that scripts can be written

•Attended planning meeting for project that will be driven in Agile environment

•Attended Kanban meeting on a regular basis

Accenture April l 2013- October 2014

Bank of America – Financial Systems Roadmap (FSR) Finance Change Management-Test Coordinator

•Worked with various lines of business coordinating all testing efforts for system integrations, regression and user acceptance testing.

• Reviewed test plans and BRD's in preparation for testing effort.

•Worked extensively with different testing templates and QC to ensure all test requirements and test scripts are uploaded into QC.

•Held QC training session for different QC users on an as needed basis.

• Managed defects through to resolution and effectively communicate testing status to upper management

• Supervised and managed team members with day to day activities and any training that was needed for onshore and offshore

January 2009- April 2013

Bank of America - Marketing Associated Enablement Testing (MAET) for Break Fix Support- Test Lead

•Responsible for all functional test coordination, planning and test execution for all break fixes for marketing applications.

•Single point of contact for all testing activities for major initiative projects such as North West and California conversion and Company Number Expansion (CAN) project

•Wrote test plans, test scripts and Performed test execution (Data Base Testing using SQL queries)

•Wrote automated test scripts

• Allocated work load to all offshore resources

• Facilitated daily defect meetings

February 2008- December 2008

Bank of America- Ariba Buyer Eclipse-Test Lead

•Responsible for all functional test coordination, planning and test execution for Erequest Eclipse application and engaging line of business with testing standards

First Place –Wells Fargo -Lead QA Analyst January 2007-February 2008.

•Created and executed manual test scripts

•Managed defect tracking using Test Director

•Prepare status reports

•Facilitated defects meetings for all open and new defects

•Obtain sign offs needed for testing phases

•Managed the resolution of issues

•Performed regression testing different releases

•Performed installs and upgrades of software releases

•Handle incoming calls that come in to the Wachovia Command Support Center pertaining to Thompson Alerts

•Interview potential candidate for QA positions

TIAA-Cref (Contractor) Senior QA Analyst May 2006- January 2007

•Prepare several test plans

•Managed test environments

•Prepare Test Phase Summaries

•Prepare Business Risk Exception documents

•Held QA meeting with business users and developers

•Managed the resolution of issues

•Performed data validation task

•Gather and maintain Traceability Matrices

Wells Fargo (Contactor)- QA Analyst April 2005-November 2005

•Put together several templates for creating test plans, Entry Criteria, Exit Criteria, QA checklist

•Designed implemented and executed standard processes for completing QA of applications before and after a server move

•Wrote test plans that were implemented

•Created manual test case scripts

•Organized and Executed all test scripts in Test Director

•Coordinated testing

•Put together status reports

•Communicated with different application users

Enovia Corporation-QA Engineer March 2001- February 2005

•Facilitated many team and environment meetings

•Wrote automated test scripts for data management

Lifecycle Applications using WinRanner

•Executed automated and manual test cases in Test Director

•Assisted with project management activities

•Reviewed, defined and Executed test cases

•Created traceability matrix

•Participated in several Product Enhancement Specification Reviews

•Documented several procedures and processes

•Discovered and documented all issues using bug reporting tool

•Performed several resource allocation responsibilities as Team Lead

•Interacted with customers during Customer Verification Inspections

•QA lead responsible for different phases of testing

Education: Bachelor of Science in Information Technology

Virginia State University

References Available Upon Request



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