Customer Service Warehouse Worker

Latanya Hoggatt

Head cashier with * years of experience providing excellent customer service, handling cash daily and maintaining inventory. Handled 92+ transactions daily and increased customer satisfaction by 9% in 6 months.

Warehouse Worker Dedicated aspiring warehouse worker with 1 year of experience working for FedEx. Fluent in English, and able to repeatedly lift packages of over 100 pounds. 7140 calvine rd. Sacramento ca. 95823 916-***-**** ***************@*****.*** WORK EXPERIENCE

FedEx — Package handling

SBM — Janitorial

taco bell — cashier

11/2022 to Present, Sacramento, Ca.

Sort cargo before loading and unloading.

Attach identifying tags to containers or mark them with identifying information. Pack containers and re pack damaged containers.

Direct spouts and position receptacles, such as bins, carts, or containers so they can be loaded. Carry needed tools or supplies from storage or trucks and return them after use. Maintain equipment storage areas to ensure that inventory is protected. Read work orders or receive oral instructions to determine work assignments or material or equipment needs. 09/2018 to 04/2019, Sacramento Ca

Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees. Gather and empty trash.

Dust furniture, walls, machines, or equipment.

Set up, arrange, or remove decorations, tables, chairs,ladders, or scaffolding to prepare facilities for events, such as banquets or meetings.

Move heavy furniture, equipment, or supplies, either manually or by using hand trucks. Clean building oors by sweeping, mopping, scrubbing, or vacuuming. Notify managers concerning the need for major repairs or additions to building operating systems. Service, clean, or supply restrooms.

Clean and polish furniture and xtures.

Requisition supplies or equipment needed for cleaning and maintenance duties. Mix water and detergents or acids in containers to prepare cleaning solutions, according to speci cations. Strip, seal, nish, and polish oors.

Steam clean or shampoo carpets

05/2016 to 09/2018, Sacramento ca.

EDUCATION

Grant Union High School — High school diploma

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Calculate total payments received during a time period, and reconcile this with total sales. Greet customers entering establishments.

Process merchandise returns and exchanges.

Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping oors and emptying trash cans.

Issue trading stamps and redeem food stamps and coupons. Answer customers questions, and provide information on procedures or policies. Stock shelves, and mark prices on shelves and items. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Sell tickets and other items to customers.

05/2010 to 04/2014

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