Customer Service General Manager
Resume:
Christopher Gerardi
King City, On L7B 0B5
OBJECTIVE : General Manager
HIGHLIGHTS of QUALIFICATIONS
- Professional mannerism with customers, business associates and co-workers
- Reliable, with a high work ethic due to extensive past work experiences
- Patient and attentive to meeting the needs of customers, staff and co-workers
- Capable of making sales and meeting targets
- increased revenue in various differnt positions
- Can work both independently and in a team environment
- Experienced in working with tools, equipment & operating heavy machinery
- Able to work overtime if required
- Experienced in snow removal & salting
- Energetic, enthusiastic, strong and self-motivated
- good hands on knowledge of all handy mans trades
PROFESSIONAL RELATED WORK EXPERIENCE
LABOUR - PAVING, ASPHALT & LANDSCAPING
- Foreman
- Provided excellent customer service & relationships for customers and co-workers
- Responsible for scheduling and payroll, and increasing sales
- Able to operated machinery such as front end loader, skid steer, spreader, bobcat & excavator
- Dug and graded driveways and parking lots
- Laid asphalt,Ordered material, completed jobs in timely matter saving thousands of dollars
- Conducted door to door sales and estimates
SALES, MANAGEMENT & ORGANIZATIONAL SKILLS
- Provided excellent customer service to all customers alike
- Maintained positive relationships with business associates, clients, staff & co-workers
- Generated new contacts & sales for future business
- Advised customers & staff with professionalism to ensure quality & satisfaction
- Incorporated staff training and motivational skills to enhance prospective business relations
- Implemented procedures to update all new materials & machinery
- Trained staff
MANAGEMENT & CUSTOMER SERVICE
- Directed meetings on a weekly basis to help further develop client and staff knowledge
- Administer corresponding communications with management, staff members, co-works,
customers and suppliers
- Responsible for ordering inventory and materials
-Assuring job is done according to drawing
-Bringing in proper material and tradesman for completion
- Accountable for nightly and daily cash transactions
- Liable for reporting and collecting cash transactions
- Responsible for hiring, training new staff and co-workers
- Provided customer service
EMPLOYMENT EXPERIENCE
2018 - Present King Valley Construction Foreman
2015 – 2018 Road Readie Paving. Manager, Forman operation
2008 – 2015 Lakeside Construction Foreman, Paving & Asphalt
2006 – 2007 Armonio & Sons Snow Plowing & salting
2003 – 2007 King York Foreman, Paving & Asphalt
2005 – 2006 ADP Distributors Inc. Sales Associate
2003 – 2005 Triwin Windows & Doors Sales Associate & Estimator
2000 – 2003 Cue Café & Billiards Day / Night Manager
1987 – 1990 Richmond Hill Golf Course Maintenance & Groomer
1994 –1995 J & M Macri Catering Mobile truck Driver
1993 – Pesen E-Z Way Contracting Snowplowing & Landscaping
EDUCATION
1990 George Brown Blue Print Reading
Drafting
Tool & Die
1989 O.S.S.D Ontario Secondary School Diploma – St. Robert’s CHS
Richmond Hill, On
INTERESTS & HOBBIES
- Creatively renovate & upgrade the house
- Enjoy playing sports such as hockey, golf & baseball
- Voluntary soccer & hockey coach
- Spend leisure time with family & friends
- Enjoy woodworking & building
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