Customer Service Front Desk
Resume:
Kristie Brooks
Decatur, GA
******************@***********.***
To find a career with advancement within the company. Authorized to work in the US for any employer
Work Experience
Machine Operator/Forklift Operator/Reacher
Medline Industries - Lithia Springs, GA
May 2018 to Present
Drive Raymond Reacher picking and unloading pallets. Scan and take finish goods products to the correct location and pull and scan products to be loaded on truck. Intake Specialist
Actec Systems - Atlanta, GA
February 2022 to April 2022
Take inbound calls for several different companies and enter different claims in the correct database. This job was a temp part time.
Store Manager
Family Dollar - Marietta, GA
October 2017 to February 2022
Over see five customer service rep, unload truck, put freight up, open and close store, and assist customers, handle cash, inventory, make store orders, make schedules. Personal Care Aide (PCA)/ Med Tech
Azaela Manor - Marietta, GA
October 2016 to December 2018
Care for over 40 residents, clean, give meds out, cook sometimes. Front Desk Receptionist
Creekview Family Chiropractic - A Maximized Living Health Center - Woodstock, GA February 2016 to October 2016
open/close office, greet patients, enter Pts. information and insurance info into computer, make pts chart, call insurance to get co-pays, show pts office, take pts to room,show exercises, Customer Service Representative
Courier Net - Marietta, GA
December 2015 to February 2016
Responsibilities
Enter pick up information and delivery information then dispatch to courier Skills Used
Computers, filing, customer service
Package Handler/Sorter
FedEx - Marietta, GA
January 2013 to February 2016
Responsibilities
I unload and load trucks, scanned packages and sorted packages by zip codes Accomplishments
Rec'd 60 days raise each time.
Skills Used
Computer skills, scan machine
Warehouse Clerk/ credit department
McGee Group - Marietta, GA
June 2010 to September 2015
Received optical frames and sunglasses, inspect frames, for defectives, stock frames, receive return frames from customers and repair frames, clean them, used small hand held tools to repair frames, invoice out daily orders for customers, inventory done on frames, billing and shipping, issued credits to customers account. Reach lift driver, Remove pallets from location to be shipped. Medical Billing Supervisor/ Jane's Billing
Medicaid, Medicare, private insurance - Kennesaw, GA March 2008 to October 2014
GA
Oversee 42 providers, Oversee 12 employees, billed for all insurance (Medicaid, Medicare, private insurance) DME billing, ICD9 Coding, auditing, filing claims Biller/Collector
Biller/ Metro Ambulance - Marietta, GA
September 2005 to March 2008
File claims to Medicare and self-pay and auditing
Front Desk Receptionist
Acworth Family Medicine - Acworth, GA
January 2000 to March 2008
Answer phones, check in/out patients, verify ins., file, pull charts, keep office clean, open and close office, greet all visitors
Phone Operator
All-Star Answering Service - Marietta, GA
August 2004 to May 2005
Answer lines for business after hours, during lunch, and for holidays take messages and dispatch to person on call for the business. Education
High School Diploma
Harrison High School - Kennesaw, GA
1996
Skills
• CPR
• Medical Records
• Receptionist
• Customer Service Skills
• Microsoft Word
• Filing
• Data Entry
• Insurance Verification
• ICD-9
• Medical Billing
• Store Management Experience
• Typing
• Industrial equipment
Certifications and Licenses
CPR Certification
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