SHANNON EMMETT
Delaware City, De. 19706
**********@*****.***
OBJECTIVE
To utilize my expert skills as a general manager to increase sales, keep food cost low and increase production of businesses while striving to become a District Manager with room for advancement.
SKILLS & ABILITIES
Proficient in CrunchTime, Harry Live, Word, Excel, PowerPoint and Flexpos.
Experienced in training team members and managers.
Increased financial production for these underperforming stores: Middletown and Rehoboth Beach by 10 and 18 percent respectively.
Opened and ran new Camden Jersey Mike’s store: complete inventory, orders, training, and scheduling.
EXPERIENCE
2020-Present General Manager
Jersey Mike’s
Opened new Jersey Mike’s stores. Managed staff, created vendor orders, inventory, store banking and Profit and Loss Management. Trained for District Manager. Oversaw five out of six Jersey Mike’s stores.
2019-2020 Assistant Manager
Capriottis
Completed vendor orders, prepared meals, completed inventory, handled all customer concerns, and managed staff of ten.
2019-2020 Main Chef
Buffalo Wild Wings
Completed orders, prepared food, ran the grill and friers.
2017-2019 Head Deli Clerk
Georgine Junior’s
Responsible for preparing all inventory, greets customers, prepare all deli and line orders. Responsible for opening and closing lines. Meet with vendors for orders.
2015-2019 Night Deli Supervisor
Shoprite
Restocked shelves/inventory, used slicers, managed staff of six.
Proficient in CGO.
EDUCATION
2020-2025 ServSafe Certification
Production Management
2005-2007 Goldey-Beacon College
Hotel and Business Management.
2001-2005 Middletown High School.
Completed a rigorous curriculum in school.
COMMUNICATION
Strong written and verbal communication skills, including the ability to provide constructive feedback and collaborate effectively with staff and management.
LEADERSHIP
Ability to manage multiple projects/stores simultaneously and meet deadlines, while maintaining the highest stands of quality. Lead by example.