Jessica Cutrell

Contact

**** ******* **

Virginia Beach, VA 23451

757-***-****

ad0e1v@r.postjobfree.com

Objective

As a highly focused and meticulous individual, with a stellar customer service record and work ethic, I am looking for a new career path. I am effective at multitasking and am able to handle a high volume of simultaneous projects, completing them with accuracy and professionalism. I am adept at working independently, or as a team member, in order to complete all tasks at hand and in proper timing.

Education

Currituck County High School

Diploma, 2005

Experience

July 2018 – Present

Eastern Recreation Enterprises (Pinboy’s at the Beach)

Snack Bar Associate – Server/Bartender

-Greet each guest in a friendly and timely manner; initiate conversation with guests to attend to their specific wants and needs; correctly input orders into POS system, along with any specific additions or deletions to menu items; prepare food and beverage in accordance with ABC and Health Department codes.

-Responsible for up to 160 guests at time

-Management back up in charge of counting registers to specific amounts, inputting data into Microsoft Excel and reconciling any variations from physical to POS generated reports.

August 2010 – June 2018

BowlMor AMF Inc

Shift Leader

-Key holder to building, as well as holding individual security code.

-Responsible for overseeing up to 10 employees per shift, and maintaining up to 60 bowling lanes of guests, ensuring that each guest is being given a world class experience, and that any issues that could arise are taken care of, and that the guest is satisfied

-Accountable to correctly inputting daily financial data into Excel, as well as reconciling physical numbers to POS reports

-Create flyers & brochures for various programs using Microsoft Word and Publisher

-Aided General and Operational Managers in creating employees schedule, including tracking any group events and ensuring shifts were covered properly

-Covered other areas of guest satisfaction such as bartending, cooking, serving, or front counter

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