Jennifer Larochelle
Queens, NY, *****
*******************@*****.***
Customer service expert with experience in a restaurant, store, and caregiving. Academic study of tourism and hospitality. Looking for a role to apply people skills and help those in need of service. Fluent in Haitian creole with some Spanish, French, and English ability. Fully authorized to work in the United States. PROFESSIONAL EXPERIENCE
LOCAL RESTAURANT
Sales Associate
Santo Domingo, DR
Jan 2023
● Managed around 4 tables at a time at a local restaurant specializing in all types of Dominican food.
● Practiced excellent customer service, taking clients orders and serving their food efficiently.
● Utilized second-language ability to communicate in Spanish with the mostly Spanish-speaking customers.
LA LUNA STORE
Sales Associate
Port-au-Prince, Haiti
July 2020 - Dec 2022
● Maintained expert knowledge of a large general store’s inventory and offerings to help locate and recommend items to customers.
● Managed the cash register and completed customer transactions efficiently and effectively.
● Organized the store’s inventory of clothing, bedding, cookware, toys, and other items.
● Trained and guided new employees on best practices for customer service. EDUCATION
MODERN SCHOOL
Certificate in Hospitality and Tourism
Port-au-Prince, Haiti
2020
MODERN SCHOOL
1 Year of University Study in Tourism and Hospitality Port-au-Prince, Haiti
2019
ISIDORE JEAN LOUIS HIGH SCHOOL
High School Diploma
Port-au-Prince, Haiti
2019
ADDITIONAL SKILLS
● Fluent in Haitian Creole, Advanced French, Intermediate Spanish, and Conversational English
● Computer skills and knowledge of Microsoft Office.
● Caregiving experience with children.