Strategic Planning Data Analyst

TS Tameka Sharpe

Montgomery Alabama 334-***-**** **********@*****.***

PROFESSIONAL

SUMMARY

Distinguished with 16 years of experience developing network. Keen understanding of insurance processes and business needs. High-performer with excellent research and negotiation skills.

SKILLS Teamwork and Collaboration

Interpersonal Communication

Policies and procedures

Staff Management

Strategic planning

Sales and marketing

Business administration

WORK HISTORY COMMERCIAL RATING SPECIALIST 11/2020 to CURRENT Alfa Montgomery

Prepared portfolio policies and commercial quotes

Created and optimized portfolio policies and commercial quotes, which included renewal, reinstatement and cancellation of policies. Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.

Utilized Guidewire software to manage client portfolio Finalized premiums and collected necessary payments Document customer information on database to enable tracking history and maintain accurate records.

BILLING ANALYST 03/2019 to 12/2019

Alfa Montgomery

Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers. Implemented proper execution of monthly collection letters and escalation process.

Verified daily coupon extraction process to enable correct execution of policy.

Maintained strict confidentiality with all personal data as per company guidelines.

Researched and explained issues related to payments on customer's policies.

Trained new team members by relaying information on company polices and procedures

BILLING REPRESENTATIVE 12/2014 to 03/2019

Alfa Montgomery, AL

Assessed accounts for payment status and reached out to customers. Identified, researched, and resolved billing variances to maintain system accuracy and currency.

Resolved customer accounts to identify and rectify billing issues. CLIENT DATA ANALYST 01/2011 to 12/2013

Alfa Montgomery, AL

Produced monthly reports using advanced Excel spreadsheet functions. Used statistical methods to analyze data and generate useful business reports.

Optimized data access and storage to improve performance of analytics systems.

CODER 10/2007 to 12/2010

Alfa Montgomery, AL

Process new business for automobile policies.

Worked closely with management to provide effective assistance for specific aspects of business operations.

Reviewed and edited documents for accuracy, grammar and clarity. EDUCATION Associate of Science Medical Assistant South University, Montgomery, AL

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