Administrative Assistant Customer Service

LANANE FOSTER

717-***-**** msg ok

**************@*****.***

Skills Summary

Problem Solving

Customer Service

Team Player

Positive Attitude

Education

GED 1994

COMPUTER SPECIALIST 2001

Experience

SENIOR HELPERS 2012-2015

Home Health Aid

Supported patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands. Assisted patients by providing personal services, such as, bathing, dressing, and grooming.

PENNSYLVANIA DEPARTMENT OF REVENUE 2018

Delinquent Tax Collector

Called taxpayers or their representatives for the fair and equitable collection of delinquent taxes by communicating verbally the administration of the Commonwealth's tax laws, rules and regulations.

PENNSYLVANIA PROTECTION & ADVOCACY 2001

Administrative Assistant

Professional and organized administrative assistant with two or more years of experience generating and sharing reports and managing team schedules. Self-motivated team player with expertise in word processing programs, formatting spreadsheets and data entry.

JACKSON HEWETT TAX SERVICES 2000

Tax Preparer 2000

Helped clients file their taxes and ensure the accuracy of various tax forms. Prepared clients to be able to pay any needed fees and review financial records. Also calculated tax returns, managing communication between clients and tax authorities.

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