Customer Service Charter School

EDUCATION

Plaza College for Computer Technology. New York, NY

Major: Computer Technology 2010 to 2011

John Dewey High School Brooklyn, NY

Business / Computer Technology 2003 to 2008

PROFESSIONAL EXPERIENCES

Jofaz Trasportation Inc. Brooklyn, NY

School Bus Matron April 04 2021- Present

Transportation kids to school and home.

Daily check in with students and parents during pickup

and drop off.

McDondald’s Restaurant Brooklyn, NY

Cashier July 2011– Sept 2023

Processed new orders.

Focus on customer service.

Accurately complete daily Transaction.

Responsible for closing orders

Daily sales accounting and recording.

Relationship building with client on a daily.

Brooklyn Dream Charter School Brooklyn, NY

Elementary School Volunteer Sept 2018 – June 2019

Organization of the files and folders for the student.

Answer phones for the school.

Follow up with parents via phone and e-mail.

SKILLS

Microsoft Office programs (Word, Excel, PowerPoint), Google programs, Teams.

Languages: English

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