Joseph

Charpentier

IT Professional

jc

Professional Summary

Well-versed in writing, executing and maintaining test plans for module and regression tests. Familiar with supporting developers with reproducing bugs, testing fixes and validating code. Highly analytical and

organized with good multitasking skills.

Work History

2021-08 -

2023-01

Senior Test Engineer

AMD, Austin, TX

Wrote and maintained quality assurance

manuals, test cases, and test plans.

Wrote help documentation and user guides,

improving efficiency and performance of new

team members.

Worked closely with cross-functional teams

(developers & product managers) to document

new features, updates, and product changes.

2020-01 -

2021-08

Compatibility Tester

AMD, Austin, TX

Conducted tests and diagnostic procedures using

tools such as analyzers, debug boards, and

software tools.

Supported, implemented and helped shape test

approach by identifying solutions to recurring

issues.

Wrote and executed effective functional tests

and carried out exploratory testing to assess

product performance.

Contact

Address

Pflugerville, TX 78660

Phone

281-***-****

E-mail

ad0dk4@r.postjobfree.com

LinkedIn

https://www.linkedin.com

/in/joseph-charpentier-945

WWW

https://bold.pro/my/joseph-

charpentier-

231*********/230

Technical

Profile

Python

Microsoft Word

Linux

Git

JIRA

WordPress

Microsoft Windows

Office 365

LAN

Network Configuration

Microsoft Office

Microsoft Excel

Confluence

Microsoft SharePoint

Teams

Atlassian

Technical Support

Bash

Ubuntu

2018-08 -

2020-01

Server Technician

Hewlett-Packard Enterprise, Houston, TX

Monitored network hardware operations to

evaluate proper configuration.

Provided faculty and staff with network and

hardware configuration support.

Diagnosed and executed resolution for network

and server issues.

2015-03 -

2018-08

BIOS Tester

HP Inc, Houston, TX

Wrote and executed effective functional tests

and carried out exploratory testing to assess

product performance.

Planned and estimated test activities to

determine effort needed to validate quality of

product under test.

Raised descriptive, concise and useful defect

reports and quality standards to showcase testing

process.

2014-08 -

2015-03

R&D Technician

HP Inc, Houston, TX

Responded to support requests from end-users

and patiently walked individuals through basic

troubleshooting tasks.

Configured systems according to prescribed

software and hardware frameworks.

Performed troubleshooting and repaired PC

prototypes.

Education

2007-09 -

2012-01

Bachelor of Arts: English

University of Houston - Houston, TX

Shell script

Microsoft Windows Server

Red Hat Enterprise Linux

SUSE

GitHub

Virtual Servers

Competencies

Remote testing

Server hardware design

PC hardware design

Software Diagnostics

QA Management

Test Automation

Technical Training Oversight

Test Parameter Creation

Contact this candidate