RESUME

ELIZABETH BEMAH OTENG

(Safe Certified Scrum Master )

**** ******* ******* ****

Apt.1A Laurel 20723 MD

443-***-****

ad0dk3@r.postjobfree.com

PROFESSIONAL SUMMARY

Enthusiastic, analytical and innovative Scrum Master with over 5 years of experience in both the financial and health care industries. Devoted agilest with a proven ability at driving and motivating the adoption of Scrum, removing impediments, fostering self-management and empowering teams. Served as a Scrum Master for multiple scrum teams, facilitating the transition from Waterfall methodology into agile methodologies. Result driven Servant Leader with a focus on facilitating and coaching self-organized teams in effective and efficient deliverables. Committed team player with excellent facilitation and conflict resolution skills; with a proven ability to motivate, guide, train and improve cohesion of project team members to ensure high quality deliverables.

Experience in all phases of the Software Development Life Cycle (SDLC) and excellent knowledge of several Agile framework like SCRUM, KANBAN, SCRUMBAN, SAFE and DevOPS. Strong ability/Knowledge to work with both experienced and new agile teams, and to facilitate multiple teams simultaneously. Strong problem-solving skills, excellent communication skills and a superb ability to multi-task.

SKILLS/TOOLS

. Proficient in Microsoft Office 365

. Coaching/mentoring and excellent oral and written communication

. Good working knowledge of JIRA/RALLY/CONFLUENCE and AZURE DEVOPS

. Risk Management

. Experience working with all levels of management and technical personnel

. SDLC (Software Development Life Cycle)

. Process improvement

. Agile Project Management (SCRUM, SAFE, KANBAN/DevOPS)

. Excellent usage of Microsoft Team, Weber and Slack. PROFESSIONAL EXPERIENCE

Bank of America/Colorado 05/2023-present

Senior Scrum Master

. Support the Development teams and Product Owners with management of the product release schedule including assignment of resources, planning of deliverables, and setting of milestones.

. Report project status on a regular basis to management, project teams and clients through internal external status reports.

. Facilitate all aspects of the Scrum events, including sprint planning sessions, backlog refinement sessions, daily Scrum, sprint reviews and sprint retrospectives for project members to increase collaboration.

.Support team building and development by utilizing the abilities and skills of individuals, which can include empowering and supporting self-organization, facilitating discussion and conflict resolution and fostering a feedback culture.

. Identify and facilitate the removal of impediments to enable workflow optimization and the achievement of sprint goal.

. Tracked teams progress and workflow through useful metrics like Velocity chart, Burn down and Burn up charts, Sprint Health gadgets and BDD/Automation Representation in Status Report Meetings.

. Worked with product Owners to handle backlogs and new requests.

. Collaborated with RTE and Agile coach to conduct and implement, Inspect and Adapt changes in teams.

. Create burndown charts,velocity and sprint health for team and management status reports.

. Help the teams implement changes effectively.

Walgreens Pharmacy/Maryland

07/2018 - 05/2023

Safe Scrum Master

. Helped the team embrace SAFe core values, adopt and apply SAFe principles and implement SAFe practices.

. Worked closely with product Owner in their effort to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.

. Assisted the team in preparation for ART activities, including PI Planning, System Demos, and to Inspect and Adapt.

.Guides the team in establishing normalized estimates and helps the team understand how to estimate features and capabilities.

. Helped the team focus on daily and iteration goals in the context of current Program, increment

(PI) objectives.

. Coach and mentor the development team on adopting Agile principles, quality deliverables and self-organization.

. Collaborate with other Scrum of Scrum to identify the dependencies of each team.

. Provided guidance to the development team to ensure alignment with Scrum guidelines, while motivating and protecting them from distractions.

EDUCATION

BSc. Human Resources Management (2015)

Kwame Nkrumah University of Science and Technology (KNUST) Ghana West Africa.

CERTIFICATIONS

SAFe Certified Scrum Master (SSM 6.0)

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