Denise Hainesworth

(C) 410-***-**** ad0djh@r.postjobfree.com Baltimore MD 21229,

Summary

Skills

• ServSafe Manager

• Forklift Certified

• John Deer Certified

• Catering and Served Meals

• Commercial Food Production • Food Presentation Techniques

• Prepared International Cuisine

• Table Setting

• Work effectively in high volume & under pressure

Experience

Learning Ambassador/Process Guide, Outbound Dock Process Assistant at Amazon, August 2019-Current Baltimore, MD

• Oversaw entire high side dock

• Delegated task to employees at tote down stack

• Managed all of dock doors

• Instructed employees on lane clearance

• Trained employees to palletize

• Monitor lane volume ( recirc for each lane and dock door)

• Assisting in coding all employees.

• Developed skill-specific training programs to promote employee development.

• Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.

• Reviewed training delivery methods to optimize training effectiveness and costs.

• Oversaw floor of x amount of people /indirects

• Over watch responsible for coaching top offenders for the shift of 200 AA

• Oversaw work flow for entire south side up to 4 floors

• Trained groups of new hires with success rate

• In charge of allocating work)Managing the work that flows down to the ship dock(high side and low side lanes)

Prep Cook, Food Staff, November 2018-Current Baltimore, MD

• Maintained consistent quality and high accuracy when preparing identical dishes every day.

• Precooked garnishes such as bacon pieces for later use to top off fresh dishes.

• Rotated stock items and ingredients to maintain efficiency and freshness.

• Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.

• Maintained clean and orderly appearance throughout kitchen and dining area.

• Executed proper techniques when preparing menu item ingredients.

• Adhered to all regulatory standards regarding safe and sanitary food prep.

• Kept stations stocked and ready for use to maximize productivity.

Kitchen Intern, Kidz Tabel of St. Vincent de Paul of Baltimore, November 2014-March 2015 Baltimore, MD

• Organized ingredients and restocked supplies to prepare for busy periods.

• Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.

• Cleaned utensils, dishes and glasses for customer use.

• Stored perishable food items in freezer or refrigerator to protect food from spoilage.

• Added garnishes and other finishing touches to improve plating presentation.

• Cross-trained in other kitchen positions to support team and meet customer needs.

• Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.

Manager, McDonald's, January 1998-August 2006 Baltimore, MD

• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

• Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.

• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

• Assigned tasks to associates to fit skill levels and maximize team performance.

• Greeted and encouraged feedback from customers to implement in-store operational changes.

• Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.

• Trained employees on additional job positions to maintain coverage of roles at all times.

Education and Training

High School Diploma,,, Northern High School,, Owings MD Expected in June 2000 GPA:

ServSafe Manager Certification,,, Next Course St Vincent De Paul of Baltimore,, Expected in April 2015 GPA:

Additional Information Rename

-Fork Lift Operator

Express Employment professional/Ds Pipe and Steel

-Assembly Line Packer

PEI Staffing/Under Armor

-Shipping and Receiving

Barton Child Play

-Production/Machine Operator

Hedwin Corporation

-Merchants Terminal Corporation

Fork Lift Operator

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