Michaela Olsen

Swansboro, NC

ad0dhp@r.postjobfree.com

202-***-****

Young adult eager to demonstrate her exceptional customer service, communication, and organizational abilities in a full-time or part-time remote position. Authorized to work in the US for any employer

Work Experience

Assistant Office Administrator

MJE Telestructure LLC - New Bern, NC

July 2022 to July 2023

Input customer orders and invoices into QuickBooks. Process customer orders through UPS and FEDEX platforms. Contact customers with shipping and tracking information of ordered products. Enter customer bills and payments into QuickBooks. Answer phone calls and emails regarding product inventory. Update company inventory daily.

Front Desk Customer Service Representative

The Gym - Cape Carteret, NC

October 2020 to June 2022

Provided assistance to current members and inquiring customers via in person visits and phone call requests.

Conducted daily tours to potential members.

Signed new members up for monthly or yearly memberships and input member data into QuikCheck platform.

Engaged in daily monetary customer transactions.

Oversaw swim team membership monthly billing and active roster. Submitted monthly reports for insurance-based memberships. Maintained the cleanliness and smooth operation of the facility. Teacher Aid

Chapel By the Sea Preschool - Emerald Isle, NC

January 2020 to October 2020

Assisted Lead Teacher in the daily tasks and activities for the Three Year Old Class. Supervised and instructed 10+ children in educational activities at the preschool level. Interacted with and advised preschool student parents on their child's progression throughout the year. Helped each individual child develop various age-appropriate cognitive, social, and motor skills. Scheduling Coordinator

Liberty University Club Sports - Lynchburg, VA

May 2019 to December 2019

Created and managed weekly schedules for 20+ student workers and/or operation staff members. Completed biweekly payroll for staff.

Supervised and organized the operation of various Club Sport events. Contacted and engaged with Club Sport coaches on a weekly basis. Helped facilitate Division 1 Ice Hockey games.

Front Desk Customer Service Representative

Liberty University LaHaye Ice Center - Lynchburg, VA September 2018 to May 2019

Provided friendly assistance to customer requests/inquiries in person and over the phone. Directed phone calls to appropriate department heads. Ran daily monetary transactions during facility hours. Education

Bachelor's degree in Developmental Psychology

Liberty University - Lynchburg, VA

September 2014 to May 2019

Skills

• QuickBooks

• Administrative experience

• Microsoft Outlook, Word, Powerpoint, Excel

• Accounts payable

• Accounts receivable

• Accounting

• Office management

• Communication skills

• Data entry

• Social media savvy

Certifications and Licenses

CPR/First Aid Certified

November 2021 to November 2023

Heartsaver/First Aid/CPR/AED certified

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