Office Manager Management
Resume:
Jamie Fordham
Office Manager Accounting
Contact
Leander, TX
**********@*****.***
Organized Office Manager with noted experience in administrative management. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist that blends organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Key Skills
Customer Relations
Business Administration
Written and Verbal Communications
Account Reconciliation
Mail Handling
Credit and collections
Accounts Payable
Accounts Receivable
Administrating Payroll
Calander Management
Clinical Support
Experience
Bar Tender
VFW Leander Leander, TX
August 2023 - Present
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Porter Services
Karen & Dan Vaughn Austin TX
June 2023 – September 2023
Communicated with coworkers and managers about completed duties.
Performed cleaning and maintenance duties as directed.
Greeted guests with warmth and professionalism for friendly, helpful service.
Completed sweeping, mopping, and window-cleaning.
Stored supplies safely and securely to prevent theft and damage.
Resolved guest inquiries punctually and politely for professional customer service.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Office Manager
Spa & Pool Shoppe Leander, TX
March 2023 – September 2023
Maintained computer and physical filing systems for clients and vendors.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Maintained accounts and regularly billed clients for services rendered and product used.
Generated Contract proposals, estimates and invoices for new and established clients.
Answered phones, email, general inquiries and correspondence.
Managed payroll, HR for employees salary and hourly.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Home Manager
Home Austin TX
June 2021 – March 2023
Manage the planning, preparing, and executing household activities, including laundry, light housekeeping, meal preparation, grocery shopping, and child care
Maintain the home’s appearance and cleanliness, and help coordinate upkeep and maintenance of common areas
Manage work projects and perform light maintenance tasks
Coordinate errands, shopping, and leisure activities, including travel
Supervise the buying and selling household goods and furnishings
Plan and execute parties, events, and outings
Manage personal finances and household budget
Adhere to budgets, guidelines, and policies, and assist in maintaining home’s safety, security, and environment
Assist with ordering and payment of utility bills
Revenue Collections Officer
California
August 1999 – November 2021
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
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