IRENE C. PILI

**** ****** **** ****. ***. ***

West Palm Beach, Florida 33415

561-***-****

ad0dh9@r.postjobfree.com

Education

Mapua Institute Of Technology - High School 1994

Lyceum Of The Philippines College - Bachelor Of Science Of Computer Engineering 1999

Florida Career College - Medical Billing and Coding 2020

Core Capabilities

●Paid to patient collections

●Private Pay collections

●Patient care & customer service

●Payment posting

●Substance abuse & Laboratory knowledge

●Patient Statement review

●Collaborate MD, QuickBooks, KIPU & Telcor proficiency

Work Experience

RECREATE BEHAVIORAL NETWORK – PATIENT ADVOCATE SPECIALIST (Jan. 03, 2023 - Aug. 04,2023)

●Adding all new admitted clients to each facility spreadsheets and calculating the deductibles.

●Update all facility spreadsheet of any clients that discharged

●Run any monthly payment plan credit cards on their due date

●Check for any D/C for all Rent Spreadsheet and calculate if will pay monthly or all at once

●Check mail for any Pay to Patient checks and log checks on the collection spreadsheet for each facility

●Any emails about Private Pay Clients on the Private Pay Spreadsheet and copy and paste email in the notes tab in KIPU

●Any return mail for invalid address need to check LexisNexis for any new address and mail statement out to new address

●Adding new client’s information in CMD with the rent calculation for collections purposes.

●Calling clients to collects for their rent, deductibles and coinsurance payments

GUARDIAN RECOVERY NETWORK – BUSINESS ANALYST (Sept.19, 2022-June 30,2023)

●Utilizing emails, scans, voice mails, account receivables

●Uploading bank activity to all facilities assign to me and reconcile

●Upload Congress Billing

●Payment posting to QuickBooks and Spreadsheets and reconcile

●Monthly uploading all the facilities bank statements

UNITED BILLING SOLUTIONS – COLLECTION SPECIALIST (April 02, 2020 – June 17, 2022)

•Responsible for inputting all patient information into dedicated spreadsheets for team revenue collections.

•Office duties such as: copying, filling, scanning, and logging confidential documents.

•Patient Collections include calling patients to collect on paid to patient checks, patient responsibility or demographic verifications.

•Efficient in payment posting (paid to patient), utilizing Collaborate MD and Telcor.

•Responsible for updating all return to sender mailing addresses.

•Updating records in all appropriate programs so the latest information is easily available.

•Assist to any daily needs within the patient collections department, working closely with management.

•Overseeing patient statements prior to send out utilizing the explanation of benefits with include the proper remittance and advice codes.

•Maintaining the confidentiality of patient information in accordance with posting guideline, company policy & procedure, and HIPAA regulations.

JDA PURIFIED REFILLING STATION (January 10, 2010 – Mar. 25, 2019) - Owner/Director

•Oversee the daily operations of a business including management and clerical duties.

•Monitoring the deliveries to be efficient and correct, accounting for the remittance every day.

•Addressed concerns with customer/client satisfaction and feedback from the members of the public & their views on the product consumption or service offered.

•Direct marketing and advertising efforts, including promotions, displays in and around store and advertising on social media or internet.

3KINGS STORE (May 25, 2005 – December 28, 2009) – Owner/Director

•Displays and arrangement of merchandise in the store.

•Direct marketing and advertising efforts, including promotions, displays in and around store and advertising on social media or internet.

•Greet and assist customers.

•Proficient in checks and balances pertaining to customer transactions & financials.

Skills Summary

●Extreme team player

●Patient care & customer service

●Self-starter

●Quick learner

●Dependable, reliable & hard working

●Willing to always learn more & share professional knowledge

Office Skills: Microsoft Office, Google Drive, Collaborate MD, QuickBooks, Telcor & Kipu EMR system.

REFERENCES

Julia Burd - 561-***-****

Tiffany Lucas – 617-***-****

Kara Q. Thomas – 561-***-****

Contact this candidate