Receptionist
Resume:
Valerie Carballosa
Punta Gorda, FL ***** *******@*****.***
Work Experience
Practice Manager
Dr Raul E. Carballosa and Associates, PA - Punta Gorda, FL August 1991 to September 2008
Handled all administrative activities to include the supervision of staff; billing and insurance processing; transcribing doctor's dictation and preparing reports; reviewing all incoming mail, distribution and answering correspondence; posting insurance and billing payments; maintaining data basis and filing system; assisting accountant.
Secretary
U.S. Customs Service - New Orleans, LA
September 1987 to July 1988
Handled all administrative activity to include reviewing of incoming and distributing mail; answering phones in taking messages and transferring calls; arranging meetings with the brokers and maintaining all the incoming and outgoing mail to each of them; preparing memos, reports, statistics; assisting the Secretary for the Director of Customs; maintaining a schedule of meetings and travel arrangements.
Customs Inspector
U.S. Customs Service-Miami International Airport - Miami, FL November 1983 to July 1987
Enforced the search for illegal substances such as drugs; seized prohibited or smuggled articles; apprehend, search and arrest passengers violating US laws. Worked as a Rover Team member in targeting and identifying passengers carrying contraband on their bodies or suitcases.
Secretary - Airport Operations
U.S. Customs Service - Miami, FL June 1982 to November 1983
Performed secretarial duties to include reviewing incoming mail and its distribution; scheduling appointments and updating Airport Operations events; maintaining reports, letters and filing systems in order; arranging staff meetings with dignitaries coming to visit our Maimi Airport facility; directing internal and external calls, emails and faxes to designated departments.
Secretary-Director-Administration
U.S. Customs Service - Viejo San Juan, PR
July 1979 to June 1982
Provided high level administrative support to the Director; performed general clerical duties to include maintaining office supplies, coordinating equipment maintenance, handling and distributing packages and mail correspondence; transcribing and preparing reports and letters; coordinated and scheduled travel, meetings and appointments; prepared agenda for scheduled meetings and other assigned events; welcomed and directed visitors and clients; answered and transferred phone calls, screening when necessary;
Clerk Stenographer
Federal Bureau of Investigation (FBI) - San Juan, PR
June 1977 to June 1979
Worked in a typing/steno pool transcribing dictation of investigations from the FBI Special Agents cases. Also worked as a Teletype Operator.
Clerk
Department of the Army-Pass & ID Card Section - Fort Buchanan, PR
September 1976 to June 1977
Counsel and advise military, retired military, disabled personnel and their dependents on their entitlements and documentation required for issuance of identification and privilege ID cards.
Education
2 year degree in Secretarial Science
Universidad de Puerto Rico-Colegio Regional de Ponce - Ponce, PR
August 1974 to May 1976
Skills
•Office Management
•Human Resources
•Transcription
•Medical Scheduling
•Medical Records
•Medical Billing
•Medical Office Experience
•Payroll
•Insurance Verification
•QuickBooks
Awards
Letter of Commendation
September 1986
Letter to commend for the prompt action I took on September 18, 1986 in the pursuit and apprehension of an illegal alien who had escaped from Immigration secondary.
Certificate of Appreciation-U.S. Customs Service
July 1986
Certificate of Appreciation from the Commissioner of Customs in Washington, DC in recognition of a seizure of 22.10 pounds of cocaine at Miami International Airport.
Letter of Commendation
July 1986
Letter of commendation from the Assistant Regional Commissioner in Miami, Fl for my successful efforts in interdicting narcotics at the port of Miami. My ability to profile resulted in the seizure of approximately 10 pounds of cocaine concealed in a false top and bottom of a suitcase and subsequent arrest of the individual involved in its importation.
Letter of Commendation-Federal Bureau of Investigation
November 1985
Taking part on an operation with Customs personnel and Miami Field Offices of the FBI in a highly sensitive investigation concerning national security at the Miami International Airport.
Certificate of Appreciation-U.S. Customs Service
July 1985
Certificate of Appreciation in recognition of a seizure of 8.2 pounds of cocaine from the Commissioner of Customs, Washington, D.C.
Letter of Commendation
July 1985
Letter of commendation for my successful efforts in the arrest and discovery of 8.2 pounds of cocaine concealed in passenger's briefcase.
Letter written by the Assistant Regional Commissioner in Miami, Florida.
Certificate of Appreciation-U.S. Customs Service
July 1985
Letter of appreciation from the Commissioner of Customs, Washington, DC regarding the seizure of 2.6 pounds of cocaine at Miami International Airport, Miami, Florida.
Special Achievement Award-U.S. Customs Service
October 1984
Regional Commissioner approved a Special Achievement Award certificate and $100 cash award recognizing my special act performed as a Customs Inspector.
Certificate of Award-Sustained Superior Performance Award
November 1983
Certificate of Award approved by the Regional Commissioner in Washington DC of U.S. Customs Service recognizing my special service performed as a Secretary and a cash award of $200.
Certificate of Award-High Quality Pay Increase-U.S.Customs Service
June 1982
The Regional Commissioner of Washington DC approved an Outstanding Performance Rating and High Quality Pay Increase for the exemplary manner in which I performed my secretarial duties.
Certificate of Award-High Quality Pay Increase-U.S. Customs Service
August 1981
The Regional Commissioner of Washinton DC approved a High Quality Pay Increase in recognition of my exemplary manner in which I performed as a Secretary-Steno.
Letter of Commendation-Federal Bureau of Investigation-Washington DC August 1978
Letter of Commendation written by the Director of the Federal Bureau of Investigation in Washington DC for my exemplary performance relative to the Protecion of Foregin Officials case.
Letter of Commendation-Department of the Army-Fort Buchanan, PR
June 1977
Letter of commendation from the Adjutant Division for the outstanding performance of duty as ClerkTypist.
Letter of Appreciation-Department of the Army-Fort Buchanan, PR
May 1977
Letter of appreciation written by the Issuing ID Card Officer, Pass and ID Issue Branch commending my enthusiastic and positive approach toward all my tasks assigned and especially my devotion to duty, loyalty and punctuality.
Letter of Appreciation-Department of the Army-Fort Buchanan, PR
December 1976
Letter of appreciation written by Issuing Officer, Pass & ID Issue Branch to express appreciation and thanks for my outstanding support given to my boss throughout his tenure in the office.
Letter of Recommendation-Department of the Army, Ft Buchanan, PR
December 1976
Letter written by DAC, Military Personnel Technician stating my dedication, motivation and interest shown while performing my tasks with the military personnel and stating I will succeed in any endeavor undertaken.
Letter of Appreciation-Department of the Army-Fort Buchanan, PR
December 1976
Letter written by the Issuing Officer, Pass & ID Issue Branch expressing his appreciation for my wholehearted support while acting as Issuing Officer. He also stated that due to my devotion to duty, loyalty and ever-present goal of self-improvement that our mission was accomplished. Without these as he stated, his job would have been truly frustrating. Love this letter.
Certificate of Award-US Customs Service, New Orleans, LA
June 1987
A Special Achievement Award given by the District Director for my excellent manner in which I performed my duties as Secretary to the Director of Commercial Operations. I was commended for establishing new procedures and reports required for the Customs Brokers.
Certifications and Licenses
Driver's License
June 2021 to July 2026
License to drive a private vehicle
Certificate of Graduation-Federal Law Enforcement Training Center
November 1983 to December 1983
Inspector Basic Training Course at Glynco, Georgia
Certificate of Training-United States of Agriculture
January 1985 to January 1985
Certificate of training certifying passenger profiling and assessing agricultural risk.
U.S. Immigration Inspections Cross Training
December 1983 to December 1983
Certificate presented by Immigration and Naturalization Service for the satisfactory completion of U.S. Immigration Inspections Cross Training conducted at U.S. Customs Service Academy in Glynco, Georgia.
Certificate of Training-Department of the Army-Ft Buchanan, PR
October 1976 to October 1976
Training successfully completed on Military Correspondence Course.
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