HGW

OBJECTIVE

To obtain a career that

allows me to be able to

work with quality, and

professional individuals.

HANNAH G. WILSON

ad0dfi@r.postjobfree.com 832-***-****

EXPERIENCE

PHARMACY CLERK / EMPOWER PHARMACY JUNE 2020 - CURRENT Provides customer service support via phone and to walk-in customers Operates the cash register and process payments

Verifies customer information with order details

Assists with resolving tracking and payment issues Ensures that all visitors log in and the appropriate person is notified Files paperwork

Navigates multiple internal computer systems

Assists with restocking supplies

Maintains confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI) SKILLS

Multi-Tasker

Great Time Management

Coachable

Fast Learner

-Computer Skills-

Word

Outlook

Excel

Power point

Millennium (Salon

Software)

Performs other duties as assigned

Knowledge and Skills:

Ability to cope with varied levels of workload and multiple tasks Must be able to work in a fast-paced and changing environment Accurate data entry skills

Strong time management and organizational skills

Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail

Flexible and proactive to meet varied patient and company needs Self-motivated and able to work independently

Strong interpersonal skills

Proficient in Microsoft Office (Word, Excel, and Outlook) Ability to type 45 words per minute

Able to work standing or walking for duration of shift Able to do dosage calculations

COLOR SPECIALIST - SHERWIN WILLIAMS - JULY 2019 - JUNE 2020 Support the sales efforts at a Sherwin-Williams paint store by conducting in-store color consultations for wholesale and retail customers. Determine customers’ needs and present appropriate colors, products and services.

Develop and maintain strong relationships with existing customers and generate new wholesale and retail customer referrals. Maintain the wallcovering and window treatment libraries, lending procedures and displays.

Ensure that orders for these products are handled properly. Tinting and mixing paint, pulling appropriate products from the sales floor or warehouse, and assisting with deliveries and warehouse duties as required. SUSHI CHEF /YUMMY SUSHI (HEB)

Offer a unique combination of sushi rolls

Demonstrates high-level knife skills and special skills associated with sushi prep, production and presentation

Stores foods in designated areas following corporate, state and federal food safety and sanitation procedures

Ensures proper food handling, presentation, portion control and maintenance of appropriate serving temperatures

Maintains sanitation of all equipment, supplies and utensils within work area; cleans workstation thoroughly before leaving the area; keeps display equipment clean and free of debris

Interacts with customers

Keeps up with peak production and service hours. Performs other duties as assigned.

RECEPTIONIST / LEAD GUEST SERVICE ASSOCIATE • EUROPEAN WAX CENTER • FEBRUARY 2015 – SEPTEMBER 2017

Educate Guests on the waxing process, frequency, products and Wax Passes. Confirm phone and online reservations.

Respond to guest needs, requests, and complaints.

Collect payment from departing guests.

Upsell Wax Passes and Products.

Managing flow of Center.

Booking reservations.

Train other associates.

SALESPERSON ASSOCIATE • NORDSTROM • AUG 2014 – FEB 2015 Answer and assist customers with general merchandise questions. Conducted retail inventory for Nordstrom.

Maintain and inspect cleanliness work space area for employees and customers Assisted with promotions of new merchandise.

Handle returns and refunds with care and help maintain positive demeanor for customers

Receiving and stacking of store merchandise and verifying the same with the items listed in the purchase order.

TEAM LEAD TARGET JULY 2012- AUGUST 2014

Delegate and oversee tasks to other team members.

Provide excellent guest service.

Coach and evaluate team member performance.

Deliver a great-looking sales floor through signs, labels and training Train other team members/employees to provide the best visualization on creating looks to ensure the drive of sales.

Provide training and guidance to team members/employees to perform the best customer service experience.

Expediter of the sales floor to make sure they are driving towards profit in the most efficient manner

EDUCATION

HIGH SCHOOL CERTIFICATE • JUNE 2010 • PROVOST ACADEMY ASSOCIATES IN DENTAL HYGIENE / APPLIED SCIENCE • CURRENTLY ENROLLED • UNIVERSITY PARK LONESTAR COMMUNITY COLLEGE

VOLUNTEER EXPERIENCE OR LEADERSHIP

THE WOODLANDS MARATHON 2014

THE WOODLANDS ART FESTIVAL 2014

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