Valoice Hall

***A Longwood court

Baton Rouge, LA 70806

Cell: 225-***-****

E-Mail: ad0ddm@r.postjobfree.com

Work Objective

My career objective is to succeed in a work environment through growth which allows me job satisfaction and self-development to achieve personal as well as organizational goals as a customer service representative.

Work Experience

Sept 2017 to present

Tax Analyst 1 WAE

Assist taxpayers in preparing tax forms, tax returns, and tax registration forms

Contact tax payers to clarify and obtain information.

Resolve discrepancies on accounts and issue different clearances June 2016 to September 2017

Equipment Operator 1

My duties as an Equipment Operator 1 for OTS/PSS includes equipment operations, mail printing, inserting and sorting multiple print jobs.

Monitor activities of large computer operations high capacity print shop and mail distribution unit in a multi-shift environment (24 hours a day, 7 days a week) that serves multiple state agencies that utilize different job schedulers, equipment and processes.

Establishes work priorities and procedures including scheduling, nighty, weekly, and monthly processing and distribution of reports and data both internally and externally.

Coordinate with application staff and users to resolve production issues.

Operate Pitney Bowes inserter and insert checks on Bell & Howell check machine and fill in as need in a personnel shortage.

Equipment Operator 1

My duties as an Equipment Operator 1 for LDR includes printing multiple print jobs such as Sales Certificates(Sales Cert), Liens IMB, Levy IMB, Sofa Sheets, Tap Letters, and 1099’s. My duties also include printing IMF(International Monetary Fund) checks, BMF(Business Monetary Fund) checks and Louisiana Disbursement checks for Support Enforcement. September 2013 to December 2013

McDonald’s Indianapolis, IN

Crew member

A Crew Member has three main responsibilities: Customer Service, Food Preparation, Cleanliness and Hygiene. Good customer service skills are very vital to a successful crew member at McDonald's. A crew member will be expected to provide customers with quick and accurate service and show sensitivity to the individual needs, both from behind the till as well as in the dining areas. Food Preparation and cooking the wide variety of food we offer involves using a broad range of equipment and tools. Crew members produce orders to a consistently high standard and understand that quality control is vital. Cleanliness and Hygiene requires thorough training in order to maintain our high standards. Before starting we used a variety of cleaning utensils and chemical cleaning products along with the correct protective equipment.

Organized store merchandise racks by size, style and color to promote a visible appealing environment.

Recommended alternative items if product was out of stock.

Learned, referenced and applied product knowledge information. May 2011 to March 2013

Waffle House Gulfport, MS

Salesperson/Waitress

Waitresses at Waffle House have the main responsibility of taking food and beverage orders and must enter all orders as quickly as possible while maintaining the proper sequence. Waitresses must also serve ordered food and beverages in their section and to other sections as well when necessary. A Waitress must also coordinate with the kitchen to make sure that service is on time and the quality of the food is according to the company's standards. In general, Waitresses must perform all delegated tasks as directed by management and make sure that all the company's operational guidelines are upheld.

Greeted customers entering the establishment and accommodated the customer.

Described product to customers and accurately explained details and care of merchandise.

Effectively communicated with support sales, marketing and administrative teams on a daily basis.

Education

West Harrison High School Gulfport, MS

Received High School Diploma (2011)

General Studies

Skills

Creative problem solver

Exceptional communication skills

Quick learner

Strong client relations

Training development aptitude

Strategic sales knowledge

Credit card processing

Trusted key holder

MS Windows proficient

POS systems expert

References

Available upon request

Contact this candidate