Charlotte L. Shores

*** ******* *****

Sparta, Ga 31087

770-***-****

ad0d8m@r.postjobfree.com

PROFILE: Industrious Customer Service Professional with Perceptive Customer care, Exceptional at Multi-tasking, Extremely Detail Oriented, and highly Organized, highly Motivated with an Outgoing Personality SKILLS: 25 years of Customer service skills and training, Detailed Data Entry Account Pay/Rec, Bookkeeping, MS Word, Excel, Power point, Superior switchboard/Receptionist phone skills.

EMPLOYMENT HISTORY: PORSCHE ATLANTA PERIMETER Account Representative, 2017-2019 Accounts/Rec. for parts and service, posting payables to accounts, Reconciling daily/monthly, scheduling appts, Data Entry, Customer Service, nightly deposits.

GWINNETT COUNTY SCHOOL SYSTEM: Customer Service Account Representative/Cashier, 2002-2017 15yrs Customer Service, cash, credit card transactions, Reconciliation, Data entry, food prep/service. GEORGIA COLOR FARMS: LARGE WHOLESALE HORTICULTURAL COMPANY, 1996-1999 Order Processor, Customer Service, coordinate high volume product orders for the southeast region, invoicing, processing payments, billing. RYDER SYSTEMS INC: 1989-1995 Account Representative, Analyzed truck rentals sales receipts submitted by franchisees, Input Data, Reconciled inconsistent or inaccurate Documentation, Accurately Calculated and Processed time-sensitive franchisee commission Payments.

EDUCATION: South Gwinnett High School

VOLUNTEER WORK: PTA Event Staff, Fundraising Committee, Room mom, Team mom, Moms-to-moms activities Organizer