Nursing Assistant Customer Service
Resume:
EXPERIENCE
Receptionist
April **** - Present Jetson Specialty Marketing, Kutztown,
PA
Coordinator
November 2021 - October 2022 Niktor Staffing, Allentown, PA
Certified Nursing Assistant
October 2019 - January 2020 Hobbie Personnel Staffing, Allentown, PA
Assisted with recruitment and interview processes to develop pipeline of candidates for employment.
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Updated employee job descriptions, performance reviews, and disciplinary actions.
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Maintained and updated employee records to support accuracy and compliance.
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• Filed papers and documents into employee files.
Conducted new hire orientations and onboarding processes for incoming employees.
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Transmitted information and documents to customers via computer and mail.
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Administered and interpreted infrared temperature scans, blood samples and surveys
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Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise
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Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution
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Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
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• Assisted with on-boarding process of new hires
Filed paperwork, sorted and delivered mail, and maintained office organization.
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Cared for 16 clients per day with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
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CONTACT
ad0d7s@r.postjobfree.com
Kutztown, PA 19530
CAREER OBJECTIVE
Versatile candidate with vast
experience providing outstanding
customer service and office support.
Proven ability to handle a variety of
tasks with accuracy, efficiency, and a
high degree of professionalism.
Demonstrated expertise in managing
front office operations such as
greeting visitors, answering phone
calls, taking messages, and
scheduling appointments.
SANDRA REYES
Certified Nursing Assistant
September 2019 - December 2019 PCN Healthcare Staffing, Allentown, PA
Personal Care Assistant
July 2018 - September 2019 Diakon Lutheran Social, Allentown, PA
Personal Care Assistant
February 2017 - August 2017 Fellowship Community,
Whitehall, PA
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
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Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
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Checked patient vitals such as temperature, blood pressure and blood sugar levels
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Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
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Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
•
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
•
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
•
Checked patient vitals such as temperature, blood pressure and blood sugar levels
•
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
•
Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well- informed
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Transported patients via wheelchair to and from rehabilitation and daily activities
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Planned, prepared and served meals and snacks according to prescribed diets
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Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
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Assist clients with personal hygiene, including shower, tub or bed baths, assist clients in and out of bed, with the use of mechanical lifting equipments
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Assist clients with self-administration of medications, meal preparations and feeding when required
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Record and report changes in the client's physical condition and or behavior
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• Provided emotional support as well as companionship. EDUCATION
High School Diploma
January 2020
Penn Foster Career School, Scranton, PA
Certificate In Nursing Assistant (CNA)
January 2019
Manor Care Nursing Home, Allentown, PA
SKILLS
• Office Equipment Operation
• Telephone Skills
• Document Control
• Staff Management
CERTIFICATIONS
• First Aid/CPR
LANGUAGES
Spanish
Fluent
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