Customer Service Resource Specialist

Kayla Phillips

Atlanta, GA *****

*********@*****.***

+1-404-***-****

Work Experience

Accountant

Nova Tech - Alpharetta, GA

March 2020 to March 2023

prepare and examine financial records, identify potential areas of opportunity and risk, and provide solutions for businesses and individuals. They ensure that financial records are accurate, that financial and data risks are evaluated, and that taxes are paid properly. Shift Lead

Universal Logistics Holdings, Inc. - Atlanta, GA

providing direct supervision to employees at shift-based companies to ensure the business operates correctly. Their duties include covering for employee absences, managing cash drops from the register and resolving problems that occur during their shift Forklift Operator/Resource Specialist

The Home Depot - McDonough, GA

Unloading materials and merchandise from incoming vehicles and stacking them to assigned places. Locating and moving stock of products to pallets or crates for storage or shipment. Identifying damages and report shortages or quality deficiencies.

Customer Service Representative

Chime Solutions - Hampton, GA

works with clients who have complaints, orders, or require information about products/services purchased from the organization. I also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process. PCA/Caregiver

Faith Medical Services - Atlanta, GA

doing housework, administering medication, helping clients with bathing and grooming, offering companionship, running errands, and preparing meals Education

M.A. in Medical Assisting

UEI College - Morrow, GA

Present

High school diploma

Hampton High School - Hampton, GA

August 2016 to June 2017

Skills

• Customer service

• Accounting

• Patient care

• Patient service

• Patient monitoring

• Medical collection

• CPR

• Forklift

• Cherry picker

• Auditing

• Resource Specialist

• Medical Assistant

• Box Truck

• Shipping & Receiving

• Serving Experience

• Inventory Control

• POS

• Materials Handling

• Microsoft Word

• Packaging

• Pricing

• Logistics

Certifications and Licenses

Driver's License

Forklift Certification

Non-CDL Class C

CPR Certification

First Aid Certification

Nail Technician License

Esthetician License

Certified Medical Assistant

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