Lena Daniel

Las Vegas, NV *****

702-***-**** ad0d5r@r.postjobfree.com

Summary

Focused on providing professional service and support to every office visitor. Hospitality services

Appointment confirmation

Cash transactions

Customer assistance and interaction

Experience

October 2022 to September 2023

NV Eye Surgery, Las Vegas NV

Front Desk

Greeted incoming patients and verified paperwork to manage smooth intake processes. Pulled and organized requested documentation.

Scheduled and confirmed appointments. Collect co-pay balance due. Surgery payment, Post daily charges to patient account

February 2020 to September 2022

Mohave Eye Center Bullhead City, AZ

Front Desk Receptionist

Greeted incoming patients and verified paperwork to manage smooth intake processes. Pulled and organized requested documentation.

Scheduled and confirmed appointments.

August 2019 to February 2020

Albertsons/Safeway Bullhead City, AZ

Cashier

Operated cash register collected payments and provided accurate change. Helped customers find specific products, answered questions and offered product advice. Processed sales transactions to prevent long customer wait times. Accepted cash and credit card payments, issued receipts and provided change. Wrapped items and bagged purchases properly to prevent merchandise breakage. Helped with purchases, locating items and signing up for rewards programs. Scanned customer purchases and supported transactions to streamline sales process. Inspected items for damage and obtained replacements for customers. Verified customer identification for alcohol or tobacco purchases. Answered customer quests, provided store information and escorted to desired store areas. Received payments for products and issued receipts. November 2016 to August 2019

Edgewater Hotel & Casino

Housekeeping Room Attendant

Removed trash from rooms and replaced liners with wastebaskets. Polished and sanitized floors, counters, bathtubs and windowsills. Inspected each room for cleanliness, utilizing checklist to meet company standards. Interacted pleasantly with clients and guests when performing daily duties. Furnished guests with clean linens and supplied rooms with toiletries. Maintained lobbies, guest rooms and halls, keeping a safe environment for patrons. Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas. Removed soiled linens and articles from rooms and delivered to laundry area.

Employed deep-cleaning techniques for areas in need of additional sanitation. Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays. Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets. Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.

Education and Training

June 1982 Eldorado High School Las Vegas, NV

High School Diploma

References

Paul LaVoie 928-***-****

Judy Bradley 702-***-****

Dianna Keagley 928-605465

Kelly Howell 928-***-****

Brittany Wilkerson 928-***-****