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Customer Service Inventory Management

Location:
Dallas, TX
Posted:
October 15, 2023

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Resume:

PROFESSIONAL SUMMARY

Determined professional with dedication to hard work and team player

attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 90 pounds. Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. WORK HISTORY

Order Picker Lead, 03/2022 to Current

Visible Supply Management - 44450 Walnut Hill Dr. Irving Texas Temp Worker, 09/2021 to 03/2022

Job Center - Bedford, TX

CONTACT

Address: Arlington, Tx 76006

Phone: 817-***-****

Email: **************@*****.***

SKILLS

JESSICA THORPE

Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.

Checked inventory and selected products from specific locations based upon availability.

Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.

Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.

Maintained work areas by cleaning and straightening for maximum productivity and safety.

Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.

• Used established assembly instructions to complete jobs quickly,

• Customer Experience

• Motivated Team Player

• Adobe Software

• Team Meetings

• Performance Goals

• Customer Order Fulfillment

• Data Accuracy

• Organization and Categorization

• Forklift Operation

• Work Orders

• Audit Inventory

• Cash Register Operation

Temp Worker, 07/2021 to 12/2021

Staffing Solutions - Coppell, TX

Handler, 03/2021 to 07/2021

Amazon - Coppell, TX

Forklift Operator, 05/2020 to 03/2021

Polly America - Grand Prairie, TX

Cashiering Team Lead, 06/2017 to 02/2020

Circle K - Arlington, TX

accurately and with zero errors.

Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.

• Removed items from shelves or storage bins and scanned tags. Sorted product and provided expertise on non-conforming product requirements.

• Performed root cause analysis on non-compliant parts. Helped maintain accurate production record by documenting run totals and materials used

• Lifted up to 85 pounds on regular basis.

• Operated pallet jack, reacher and forklift equipment in safe way.

• Filled out documentation for each shift on time and with accuracy. Completed visual inspections of [electrical equipments] to check quality against standards.

• Unloaded and stacked materials by raising and lowering lifting devices. Unloaded materials and goods at designated locations for best project availability.

Transported goods between warehouse locations according to shipment and storage needs.

Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

• Removed orders from storage, wrapped and staged for shipments. Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Helped customers complete purchases, locate items and join reward programs.

Performed store opening, closing and shift-change actions and kept accurate shift-change logs.

• Assisted customers by answering questions and fulfilling requests. Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team

Cashier, 04/2016 to 02/2017

Taco Bell - Shreveport, LA

EDUCATION

High School Diploma, 05/2006

North Shore Senior High School - Houston, TX

contributions.

Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

• Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs.

• Restocked and organized merchandise in front lanes. Lifted up to 120 pounds at once and used forklift to move heavier loads.



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