Real Estate Agent

***** ** *** ** • Plantation • FL • 333*****-***-**** • ******@*****.***

MINDY CAIN, B.A.

Licensure

Licensed Real Estate Agent, Active

State of Florida, License Number #BK3539258

State of Illinois, License Number #47106772

Education

University of Missouri, Columbia, MO

Degree Conferral: 1989

Bachelor of Arts in Political Science

Associate of Arts in English

Qualifications and Experience

Chewy, Inc., Plantation, FL 10/2022 – Present

Customer Service Representative

Answer approximately 40-60+ calls daily to support customer needs and responding to order inquiries.

Connect customers with quality products, and providing recommendations based on customer preferences, as well as my experience and knowledge with the products.

Collaborate closely with supervisor during weekly meetings to stay current on pet products in order to provide top quality recommendations and information to customers.

Support customers with pet insurance, as well as connect them to resources in their communities for additional treatment and services.

ReMax Prestige, Long Grove, IL 08/2000 – 05/2022

Managing Broker

Provided excellent customer service to buyers in the northwest Chicagoland area.

Managed various business deals and investments on a weekly basis.

Promoted new listings by distributing promotional materials, utilizing social media, and other marketing techniques.

Liaison between buyers and sellers of properties to facilitate and support any questions or concerns throughout the purchasing process.

Trained new agents and assisted with their onboarding protocols.

Ensured the performance and legal compliance of real estate agent team.

Oversaw management and coordination of all daily operational responsibilities, including MLS property listings, and real estate transactions.

Managed and provided support to staff consisting of 10-15 agents.

Collaborated closely with the Broker Owner through ongoing consultation regarding business operations.

Community Service Experience

Reach Rescue, Chicago, IL 01/2011 – 01/2020

Volunteer

Assisted with the animal adoption process.

Maintained the cleanliness of the shelter.

Participated in taking dogs on walks to help socialize them with others and their environment, as well as ensure they were receiving proper exercise.

Helped organize donations within the local community for needed pet supplies.

Fostered dogs that were in need of homes while awaiting adoption to their forever homes.

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