Customer Service Graphic Artist

Martin F. Qatani

** ****** ****

Hyde Park NY ***38. 845-***-****

Professional Summary

Currently seeking new opportunities in the fields of customer service, management, and communications. Experienced Graphic Artist/Designer who is capable of creating, interpreting and editing designs based on customer needs. Utilized effective interpersonal communication and active listening skills to achieve a high level of customer satisfaction. Proficient in Mac Programming such as Adobe Illustrator, Photoshop, and MacOS. Experience Highlights

Design and Critical Thinking

• Created graphic design for apparel based on client and sales representative specifications.

• Collaborated with sales force for agencies representing firms such as Coke, NCAA, McDonalds, UPS.

• Suggested Revisions when appropriate that would better communicate client’s vision.

• Employed Originality and Fluency of Ideas to develop multiple creative solutions to client’s needs.

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Customer Service

• Assisted wide customer base including accredited college, universities and high schools throughout the country.

• Worked with individual customers face to face, over the phone and via email to assist with and develop designs to their satisfaction.

• Active Listening giving full attention to what client, taking time to fully understand their expressed needs, seek- ing clarification when needed.

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Marketing

• Active Engagement to stay abreast of current and developing strategies to effectively marketing t.

• Social Media presence to continually engage in effective online message strategies. Relative Employment History

Speedway - General Manager 2.5 years. Responsibilities include team management, customer ser- vice, merchandising, product ordering and money handling. Graphic Artist Dirt -T-Shirts

Graphic Artist Viking Jackets and Athletic Wear

Classified Artist The Poughkeepsie Journal

Education & Certificates

Bachelors of Arts and Science in English and Journalism, State University of New York at Albany, Associates of Associate Arts in Communication and Media Arts, Dutchess Community College, Poughkeepsie, NY

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