KAREN SUDRE

Santa Clara, CA 408-***-****

ad0cz0@r.postjobfree.com https://www.linkedin.com/in/karen-sudre-6479534

SUMMARY

•Over 15 years of experience as a Project and Program Manager in software development

•Detail-oriented, organized, analytical, with a data-driven mindset

•Empathetic, strategic, creative problem solver

•Team player, great communication skills, works well with cross-functional teams

•Skilled in Agile methodology, SCRUM, Jira, SDLC, JIRA, Tableau, Asana, Wrike, Excel, Miro, and more

EXPERIENCE

4/22-8/23 Technical Project Manager, Maven Clinic Co., New York (remote)

•Implemented Jira Software for company (400 users) - on time, on budget, while ensuring no interruption to daily operations.

•Built Jira Advanced Roadmaps for over 300 projects, to align Product and Engineering teams, for better prioritization and on-time delivery.

•Achieved accessibility certification from top client, for iOS, Android, and Web, bringing our platform to compliance with WCAG 2.1 AA standards.

10/18-4/22 Product Manager - Collaboration & Productivity, Apple, Inc., Cupertino, CA

•Launched whiteboard tool for Apple employees (160K users), for better communication and alignment during remote work.

•Introduced new features for internal collaboration tools, to increase security, privacy, data governance, and productivity.

•Interpreted feature requests and partnered with many cross-functional teams to deliver a customized Apple product.

•Customized BI dashboards to inform decisions related to product strategy.

5/15-9/18 Localization Program Manager, Apple, Inc., Cupertino, CA

•Overhauled localization and collaboration tools for improved efficiency and quality of translation.

•Produced quality program metrics and dashboards.

•Planned and executed strategy for the team and external vendors.

•Accurately predicted costs and oversaw localization quality program budget.

•Wrote requirements documentation for Tableau, WorldServer, TermWeb, etc.

•Built workflows in terminology management system for peak efficiency.

9/14-5/15 Quality Management Specialist, Moravia (Onsite at Apple)

•Designed and automated custom quality reports for stakeholders.

•Facilitated business reviews and strategic initiatives with the Quality Manager.

•Streamlined organization of our linguistic assets and processes.

5/13-9/14 Localization Project Manager, Yahoo! Inc., Sunnyvale, CA

•Coordinated localization efforts for Sports, Flickr, Weather, Maps, Messenger.

•Launched Yahoo products to over 50 markets and over 40 languages.

•Spearheaded Language Quality program, creating and adapting processes with vendor and internal teams to ensure the best quality localization.

4/12-5/13 Program Manager - i18n and L10n, Telenav, Inc., Sunnyvale, CA

•Scaled up localization processes for this small, rapid growth start-up.

•Directed global team of Language QA Specialists for efficient reporting and resolution of issues.

•Executed all aspects of localization projects, for mobile and automotive.

•Set up vendors and tools for translation and QA to reduce costs, drive efficiency, and reduce issues in the end product.

•Implemented machine translation to reduce costs of human translation.

10/07-3/12 Audio Engineer & Localization Specialist, Telenav, Inc., Sunnyvale, CA

•Proved ROI on translation software: savings of 20% on translation costs.

•Developed audio guidance and wrote specification documentation.

•Executed all localization projects, from design to launch.

•Trained team performing localization and localization QA.

•Produced both live and Text-To-Speech audio.

•Verified VUI design of products for speech recognition and dialog.

EDUCATION

Degrees

•M.A. Linguistics, Computational Linguistics & TESOL certificates

San Jose State University, San Jose, CA. Cumulative GPA: 4.0.

•B.A. in Humanities: English Literature & Cultural Anthropology

University of Colorado at Boulder, CO. Member: honor society Phi Beta Kappa.

Certifications and training

•Stanford Advanced Project Management Certificate

Stanford Center for Professional Development, Palo Alto, CA

•Certifications in Localization and Localization Project Management

Chico State University, Chico, CA

•5 classes in Project Management, USC-Extension, Santa Cruz, CA

•DELF B2 (diplôme d’études en langue française) for fluency in French

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