Customer Service Management Team

Professional summary:

Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

WORK HISTORY

Mcdonals O'hare T3. Chicago

McDonald's Manager 04/2023 - Current

• Worked well with teammates and accepted coaching from management team.

• Provided excellent customer service by greeting customers and meeting quality expectations.

• Assisted other team members to achieve goals.

• Trained new team members on procedures, customer service, and sales techniques.

• Operated cash register to ring up final bill and process various forms of payment.

• Cleaned and maintained all areas of restaurant to promote clean image.

• Addressed guest needs, questions, or concerns to create optimum experience onboard.

• Escalated problems or complaints to relevant supervisor or manager for resolution.

• Kept food preparation area, equipment, and utensils clean and sanitary.

• Collaborated with team members to complete orders.

• Kept kitchen, counter and dining areas cleaned and sanitized.

• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

• Stocked shelves to organize aisles in assigned department.

• Accurately operated cash register to process customer payments.

• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Machine Operator. Niles, IL

Machinery Auctioneers 02/2022 - 11/2022

• Operated machining equipment safely with team of operators.

• Operated multiple machines simultaneously to meet production requirements.

• Followed detailed instructions to operate machines with accuracy and produce quality products.

• Complied with company and OSHA safety rules and regulations.

• Set up and adjusted equipment and properly configured machines for daily operation.

• Set up and ran machinery to produce exceptional products for industrial needs.

• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

• Replenished materials and supplies as needed to maintain production.

• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

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