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Eye Care Front Desk

Location:
Augusta, GA, 30906
Posted:
October 13, 2023

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Resume:

Michele Ernsperger

**** **** ****, *******, ******* 30906, 706-***-****, ad0ctf@r.postjobfree.com

PROFESSIONAL SUMMARY

Service focused professional, technology oriented, ability to remain calm in stressful situations, safety compliant, self-motivated (team or independent), and COA Certified. Experienced in interacting with patients and clients’, able to protect confident information, able to identify and resolve conflicts/complaints. Serve as direct point of contact for physicians and management utilizing verbal/written communication skills to provide an adequate level of service while maintaining confidentiality.

EDUCATION & CREDENTIALS

JCAHPO Certification – Certified Ophthalmic Assistant: 2020, Ophthalmic Scribe Certified 2020

PROFESSIONAL EXPERIENCE

Southeast Retina Center

Certified Ophthalmic Assistant & Drug Inventory Manager April 2013 - August 2022

Supervisor Christina Rex 706-***-****

●Acted as Drug Manager, ordering of all Drug through Besse Medical, ROP for the NICU.

●Oversaw and trained all employees on the efficiency of the Cubbix Refrigerator.

●Served as Scribe for three physicians

●Proficient in the setting up and prepping of Aseptic Technique for injections.

●Performed patient workup, EMR, escribing, setting up for Lasers or Cryo as needed.

●Proficient in Photography as well as, Fluorescein Angiography, Oct and Visual Fields. Can also perform in the Heidleburg and do ICG as well.

●Served as a coordinator for our Research department and was certified as a photographer. 2015 ● Traveled to 13 satellite offices with the Drs for our weekly clinics.

●Triaged patients as needed.

●Filled in for Front Desk and helped in the flow of scheduling.

Family Eye Care

Optical and Patient Care Assistant July 2001- October 2012

●Performed patient workup, Vision testing, and documentation.

●Performed all required diagnostic testing i.e.: HVF, OCT, Fundus photos.

●Assisted in the insertion and removal of contact lenses.

●Managed all in-office supplies

●Optical assistant to Dr. as well as Optician.

●Managed drug inventory

●Maintained sterile field with expertise in efficiency.

●Education:

Kerr Business College

Augusta, Ga 30909

2001 Certified Medical Assistant

Graduated 2002

References:

1.Donna Lamber 706-***-****

2.Siobhan Harper 706-***-****

3.Brandy Maxwell 706-***-****

Michele Ernsperger

3721 Byrd Road, Augusta, Georgia 30906, 706-***-****, ad0ctf@r.postjobfree.com



Contact this candidate