Marc Robert Nasir

cell 725-***-**** ad0ct5@r.postjobfree.com

Summary of Qualifications: *Over 15 years of experience in providing great customer service and great hospitality to the public. Able to adapt to different working environments. Committed to completing the task at hand, flexible, dependable, responsible, with the ability to multi-task and work well under pressure and efficiently in a fast paced environment. Able to see a project from start to finish, and adapt to any working environment. Work well in teams or independently.

CERTIFICATIONS:

New York Bartending School NYC, FOOD-Handlers, TIPS-Alcohol-Awareness, Security Guard License, F-01

& F-04 Fireguard Certifications NYFD. Darden Fine dining Steps of Service, Marriott & Hilton Customer Service Standards. SafeServe. OPERA. NY State Insurance License 2020. Nevada TAM Card Work Experience: Bartender & Fine Dining with Strong Menu ingredient Knowledge

● Positive “CAN-DO” Attitude, Great at bringing out the Best in Others.

● Strong Sense of Urgency and I never say No to Guests. Always Cool-Calm-Collected.

● Problem Solver quickly able to adapt and lift the powers of the TEAM. Great at Assisting the BiG-PLAY.

● Ability to resolve conflicts with confidence based on my managers thought processes without the manager actually being present.

● Great at Remembering Names & Detailed Information. Checking i.d.’s & opening tabs quick math and accounting skills.

● When dealing with an irate Guest I use it as an opportunity to Create A Great Guest Experience and Lifetime Loyal Customer.

● Mixologist with Strong Wine & Beer Knowledge as well as Bourbons, Scotches, whiskeys.

● Trusted to Work High Profile Events like the Red Carpet at Victoria Secret Fashion Show 2019 NYC.

● *.Warm-Welcomes *Magic-Moments *Fond-Farewells. (Treat Everyone “Like FAMILY.”) Night Auditor/Front Desk Associate/ Concierge

● Make and confirmed reservations using OPERA Computer Systems.

● Advanced Maps & Directions Skills, as well as Networking & Pattern identifying processes.

● Computed bills, collect payments, and make change for guests from POS or Hospitality Software Systems.

● Trained in Marriott, Hilton, & HG Hotel Branded Properties on Customer Professionalism & Business Ethics.

● Enforced Hotel Rules to un-compliant guests & Communicated with Police & Fire Department as MOD.

● Made Cash Drops over $10,000 Plus. Balanced & Logged Accounting Reports. Related Work History:

XS Nightclub Encore Wynn Casino Las Vegas Strip: Handle all situations and access control and stop Weapons and Drugs from entering the hottest Nightclub in Las Vegas. Started May 2022 and Current Job.

Tacos El Cabron Resorts World Casino Las Vegas Strip: Head Bartender from Aug 2021 til April 2022 322 Pizza Bar Fremont Street Experience LV Oct. 2020- June 2021 * BARTENDER Qwick Event Staffing, New York, NY 2018 to Present Bartender Fine Dining Server JitJatJo Event Services, New York, NY 2017 to 2019 Bartender/Banquet Server CSS Security Services, New York, NY 2018 to 2019 Event Security Guard Hospitality Staffing, LLC, New York, NY 2017 to present Bartender Gotham Hall Cheeca Lodge & Spa, Keys, FL 2016 to 2016 Bartender/Fine Dining Server Hampton Inn by Hilton, Detroit, MI & Clearwater, FL 2004 to 2016 Night Auditor/Front Desk Guest Associate Olive Garden, Detroit\Kalamazoo, MI. 2005 to 2007 Fine Dining Server (Mr.Hospitality-Award-Oct.’05)