Customer Service Systems Software

E D U C A T I O N

Sanford-Brown Institute

Associates Degree in Nursing

2013

Florida State College

Associates Degree in Arts

2009

Durango High School

2005

C O N T A C T D E T A I L S

702-***-****

******.*******@*****.***

664 Quayside Court

Las Vegas, Nevada 89178

S K I L L S & A B I L I T I E S

Customer Sales Lead Supervisor & Store Keyholder

Secretarial Office Administrator

Computer Networking in Casino Industry

Casino Marketing

Retail Marketing

Paperwork Management

Product Educator

Training Mentor

Payroll & Money Handling

Call Center Agent

Management Experience

Customer Service Expert

Adaptive Team Player

Quick Learning & Executing New Systems/Software

ANGELI

MENDOZA

Customer Service, Hospitality, &

Administrative Specialist looking for

a company with good culture, hands-

on training, and advancement

opportunities. I want to create an

efficient work experience, allowing

for clients to be satisfied with the

products and services provided.

WORK E X P E R I E N C E

LVCC VIP SUPPORT COORDINATOR

Caesars Enterprise October 2016 - September 2023

- Support Team Coordinator to Casino Hosts

- Assisting with Reservations Comping & Financial Adjustments

- Knowledge of Caesars Enterprise Nationwide Casino Business Rules

- Ability to Maneuver Caesars Enterprise Computer Software VIP HOSPITALITY HOST @ THE FLAMINGO

Caesars Enterprise June 2017 - December 2017

- Casino Marketing Flamingo Property Host

- Sustaining Professional Working Relationships with Casino Guests

- Evaluate & Review Guests Casino Play

- Making Reinvestment Judgements based on Guest Casino Play Value

- Promoting & Participating in Casino Marketing Special Events CASINO SERVICES RESERVATIONS AGENT

Caesars Enterprise January 2016 - October 2016

- Assist Guest with Reservation Bookings

- Master Ability to Maneuver Computer Reservations Booking System

- Sales of Casino Products & Vacation Hotel Packages REGISTERED PHARMACY TECHNICIAN

CVS Pharmacy May 2010 - February 2014

- Medication Transcription through CVS Computer System

- Handling & Dispensing of Medication

- Extensive Compliance with HIPPA/Confidentiality with Patients

- Maintaining Basic Pharmacological Knowledge

- Pharmacological Continuing Education

- Training New Hires & Student Intern Technicians

CUSTOMER SALES LEAD

Bath & Body Works August 2006 - January 2008

- Opening/Closing Managerial Duties - Store Key Holder

- Managing Product Education

- Overseeing Marketing Floor Set Changes

- Organizing Inventory Stock & Shipment Acceptance

- Providing Manager Support to Sister Stores as Floating Supervisor

- Interviewing Prospective Applicants

- Editing & Submitting Payroll

ADMINISTRATIVE ASSISTANT

Village Capital & Investments Sept 2020 - March 2021

- Closing Team Notary Scheduling Administrative Assistant

- Facilitates Communication between Notary & Loan Closing Teams

- Prioritizes Correspondence via Phone, Email, & Computerized Texting

- Ability to Maneuver Notary Cloud/VCI Scheduling System

- Organizes Weekly Schedules while Performing Time Sensitive Tasks

Contact this candidate