* * * * * H ICKORY AVE. • LOMPOC, CA * * * * *

PHONE ( 8 0 5 ) 757.6 8 6 1 • E -MAIL ad0cms@r.postjobfree.com A N N E T T E H E R N A N D E Z

OBJECTIVE

To secure a position with a progressive, innovative company where my skills and experience can be utilized to the fullest.

SPECIAL SKILLS

Excellent Customer Service Problem Solver Typing 85 WPM 10 Key by Touch QuickBooks Alpha/Numerical Filing Takes Initiative Organized Hard Working Medical Front/Back Office Quick Learner PROFESSIONAL EXPERIENCE

February 2013 to Present Just 2 Sweet Events - Lompoc, CA Owner/Creative Designer & Event Coordinator & Florist

Own and operate a wedding/event business and candy & gift boutique

Design and create gift baskets, candy buffets and dessert bars

Coordinate events up to 1,000 guests.

Maintain customer records, invoicing, quotes and general customer service January 2015 to August 2018 Lompoc Chamber of Commerce - Lompoc, CA Accounting Manager

Managed all aspects of finances for membership invoking, committee income and expenses, payroll

General office administration work

March 2007 to April 2011 Fionda Group LLC - Solvang, CA Client Relations/Customer Service Manager

Managed all aspects of Client and Customer Service Department including a maximum of five Client Relations Representatives.

Proactive positive team player with excellent communications both written and verbal.

Talented relationship developer with both internal and external customers.

Attended Client Conventions in various States and obtained and provided Sales and Customer Service on all products offered by Fionda.

Provided internal Quality Assurance testing on new software development.

Provided full administrative support in all areas of the internal departments utilizing organizational skills, prioritizing & expediting i.e.; customer service, President & Managing Director, shipping, mail, fax, and reception area.

Assisted in planning company functions and completing store runs. Maintained company wide phone voice recordings.

PERSONAL STATEMENT

I consider myself to be a dependable and trustworthy team player. I am eager to accept new challenges with potential for growth and look forward to advancing toward my personal and professional goals.