***. ***. **** ad0cem@r.postjobfree.com **** Sauterne Way Oakley, California 94561

PROFESSIONAL SUMMARY

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

SKILLS

New business expansion

Strategic planning

Community engagement

Analytical thinking

Contract negotiation

Written communication

EXPERIENCE

Certified Notary Signing Agent

On The Mark Mobile Notary and Loan Signing, 2018 - Current Executive Director

WorkforceEQ, 2018 -2020

• Cultivated the organization's mission to enhance the value of dignity for all persons in the workplace. By achieving and maintaining clarity of purpose and morale.

• Enhanced department functionality with forward-thinking recommendations based on in-depth reviews of current strategies.

• Transformed internal structure to meet changing operational demands.

• Exemplified company mission and values with brand messaging and community outreach.

• Boosted company profile, smoothly interviewing with media professionals, attending conferences and giving polished speeches.

• Served as liaisons between organizations, shareholders, and outside organizations.

• Improved organizational efficiency with clear responsibilities, policies and cross-functional procedures. Senior Vice President

A&L Promotions Inc., 2004 - 2018

• Served as Senior Director tasked with creating excellence in service and commitment to quality in meeting clients needs. Dedicated to inspiring nonprofits and business enterprises to reach new heights in the new "social economy."

• Successfully helped to improve the endowment fund, grant revenues, and major gifts and planned giving operations over four years via aggressive campaigns to raise awareness among current donors and new investors by seeking new grant funding and foundation support.

• Charged with procuring corporate sponsors and planning event featuring celebrity guests and coordinating over 40 agency staff and board members and numerous volunteers. Successfully procured over $ 1,000,000 contract with the Department of Defense and United States Marine Corps to produce four safety films.

• Oversaw proactive and highly successful client relations by revitalizing customer support strategies.

• Strengthened company's competitive position with multifaceted approaches encompassing marketing, service delivery, and operations management.

National Grant Manager

Mother's Against Drunk Driving (MADD), 2002 - 2004

• Promoted within MADD to serve as the National Grant manager specifically for the school outreach program (SOP) for all 50 states.

• Obtained over $ 800,000 in grant funding.

• Developed successful strategic plan and implemented new marketing tactics to increase members, volunteers, and donors and corporate funder in all regions.

• Conducted research to identify goals, net worth, and charitable donation history related to potential donors, potential investors, and general donor markets.

• Boosted new and increased contributions through relationship-building.

• Solicited donations or sponsorships and promoted organization when attending community events, meetings and conferences. Operations Manager

Mother's Against Drunk Driving (MADD), 2000 - 2002

• Charged with advancing the school outreach program throughout all states and county chapters.

• Dedicated to strengthening the administrative and operational capacity of SOP through education, leadership development and management services.

• Adopted and integrated process and technology solutions to boost efficiency.

• Implemented tracking and reporting systems to leverage business intelligence data.

• Organized resources and teams to manage needs and coordinate operational support.

• Developed team culture to foster success and continuous improvement. EDUCATION

Business Management

University of

Phoenix,Online

Moorpark College, Moorpark, CA Undergraduate

City College of San Francisco, San Francisco, CA Undergraduate Certified Notary Signing Agent

National Notary Association CA

Commission 2257975

Exp 9/14/2022

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