Customer Service Administrative Assistant
Resume:
Mitzy Lugo Las Cruces, NM *****
*********@*******.***
Work Experience
Administrative Assistant
Look’s Eyecare and Eyewear - Las Cruces, NM
May 2021 to present
Responsible for handling administrative matters including screening calls, scheduling patients, verifying insurance benefits, handling cash payments, and posting them. Handled confidential information and contributed to making the practice a better place for our patients.
Auto Care Center TLE Associate
Walmart - Las Cruces, NM
June 2020 to Present
Responsible for interacting with customers, handling cash payments, answering phone calls, stocking freight and zooning the automotive department. HandlingHandled any inquiries and offeringprovided customers the servicesa great service in a timely manner.
Cap 2 Associate Walmart - Las Cruces,NM March 2020 to June 2020
Responsible for sorting merchandise according to their location and Responsible for stocking those items in a timely manner. As well as helpingHelped customers by answering any inquiries they might havehad while on their shopping experience..
Food Service Runner
Mesilla Valley Maze - Las Cruces, NM September 2019 to October 2019
NM Food Handlers Certification
Responsible for taking customers’ orders and taking them out as soon as possiblemaking the while giving themproviding a satisfyinggreat customer service experience.. Handled cash payments.
Student
New Mexico State University - Las Cruces, NM
2016 to 2019
Pursued a comprehensive four-year course of study in business administration, laying solid groundwork for an eventual career in the business sector. Completed coursework includes accounting, finance, statistics, and principles of management.
• Selected as a Global Citizens Project Scholar.
Hostess
Denny's QK Inc - Las Cruces, NM August 2014 to December 2015
Provided superior customer service by greeting customers always in a friendly and professional manner, providingprovided guests a pleasant dining experience, answeringanswered customer's questions and resolvingresolved any issues or concerns in a timely matter.
Education
B.A. in Business Administration
New Mexico State University - Las Cruces, NM
2016 to 2019
Minor in International Business
Pursued a comprehensive four-year course of study in business administration, laying solid groundwork for an eventual career in the business sector. Completed coursework includes accounting, finance, statistics, and principles of management.
• Selected as a Global Citizens Project Scholar.
Associates of Science and Associates of Arts
Doña Ana Community College - Las Cruces, NM
2012 to 2016
High school diploma
Arrowhead Park Early College High School - Las Cruces, NM
2012 to 2016
Skills
• Self-motivated and highly reliable recent university graduate positioned to contribute strongly to operations demanding tact, enthusiasm, and an exemplary work ethic. Independent worker with high energy, looking to obtain a responsible and challenging position offering new opportunities for professional growth and success.
• Customer Service: Able to utilize strong skills, team orientation, and interpersonal strengths to ensure provision of high-quality customer service within fast-paced environments.
• Communication & Presentation: Charismatic communicator in speech and in writing. Building lasting relationships with both peers and customers.
• Organization / Computer Skills: Outstanding time-management and organizational abilities. Technical proficiencies include Microsoft Office and social media. Ready to learn new things.
• Key Strengths: Intelligent and loyal team member, readily listening to others, acknowledging peer accomplishment, and contributing to positive and productive work environments and team morale. Bilingual in English and Spanish.
• Human resources
• Management
• Human resources management
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