Call Center System Security

LAWRENCE MCELHANEY

Fresno, CA *****

********************@*****.*** / 559-***-****

SUMMARY

I offer a determination to excellence service.

i am in a need of a job an will not fail to meet the best expectations provided for me.

SKILLS

communication

Consistency

Determination

Understanding

Teachable

EXPERIENCE

Electric Recycling / Electronic Recyclers International Inc. - Fresno, CA 06/2021 - 03/2022

Read blueprints and schematics to determine the specific electrical components needed for assembly.

Gather materials, tools, and equipment required to assemble the electrical components.

Install electrical wiring in accordance with code regulations.

Live Hanger / fosters farms - Fresno, CA 02/2021 - 01/2022

Assisted in the preparation of garments for live presentations, ensuring high quality and accuracy.

Organized and tracked inventory to ensure proper supply levels were maintained.

Maintained a clean and safe work environment throughout the showroom.

Call Center Tier 2 Tec / Alorica - Fresno, CA 12/2018 - 03/2021

Provided technical assistance to customers with escalated support requests.

Configured and troubleshot network components such as routers, switches, firewalls, and wireless access points.

Assisted in the maintenance of customer networks and system security.

EDUCATION AND TRAINING

Horticulture : Horticulture 01/2016

Fresno City College - Fresno, CA

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