SHAHZAIB AHMED

PAK +92-311-*******

Email ad0c6z@r.postjobfree.com

Address C-8 1/1 Al Amna Apartment Nazimabad #1 Karachi, Pakistan. OBJECTIVE

A capable career with a creative ability and analytical skill necessary for a optimum productivity, hardworking, adaptable to my work experience related to sales and commercial department, offering a great potential for professional growth and achievement through determination and dedication. STRENGTHS

● Over Two years of extensive experience in Customer Services.

● Excellent interpersonal, communication, co-ordination skills.

● Highly motivated, proactive, hardworking, dedicated, friendly and team player.

● Good educational and technical background.

● Good in negotiations and closing deals.

● Maintain relationship with all customers.

● Strong ability to work with a variety of people.

● Expertise in Microsoft Excel, Outlook and Word & Short Keys.

● Proficient using Win 7 & 8/Android/IOS and their older versions. WORK EXPERIENCE

Nestle Power.

Burque Corporation Ltd.

Karachi Pakistan, Branch Supportive Officer, Present Nestle Power.

Burque Corporation Ltd.

Karachi Pakistan, Territory Sales Officer, 2021

Nestle Pure Life.

Karachi Pakistan, Accountant, 2015 - 2021

Duties and Responsibilities:

● Daily sale reports.

● Sales representative food service.

● Maintain Inventory.

● Monitor regular data entry and day to day activities.

● Collect and prepare data for reports whenever necessary.

● Keeping updated for competitor prices in the market.

● Keep Hardcopies of Information, Box Filings and Maintain Records of all Documents. Lays.

Karachi Pakistan, Key Punch Operator, 2014 - 2015

Duties and Responsibilities:

● Daily sale reports.

● Order Booking.

● Maintain Inventory.

● Store Keeping.

● Maintain Sales Record.

Pizza Max,

Karachi Pakistan, Floor Supervisor, 2011 – 2013

Duties and Responsibilities:

● Maintain daily basis Cash.

● Managing Staff

● Checking and following up all the daily concerns of customers at the branch level.

● Collecting direct/ indirect customer feedback about our products.

● Oversee and follow-up on requests received from the customers.

● Respond to critical issues outside business hours.

● Record and manage best practice resolutions for company’s self-service knowledge base.

● Develop customer relationships through professional, dependable and accurate interactions.

● Responsible for the efficient dealing of complaints to completion and enabling satisfaction of customers.

● Dealing with irate customers and taking prompt measures to regain the satisfaction level.

● Document all information accurately with regards to Customer inquiries.

● Escalating & following up against the pending complaints by coordinating with the complaint resolution department.

● Training new inductees on the floor to enable them carry out their daily operations successfully.

● Responsibility to report directly to the Pizza Max Owner Mr.Zaheer Niazi on weekly basis meeting on any customer dissatisfaction complaints, or any internal incidents. Owais Traders,

Karachi Pakistan, Laptop Sales Purchase, 2018 – 2019 Duties and Responsibilities:

• Laptop Sales & Purchase

• Hardware & System Diagnose

• Windows & Software Installation

• Driver Installation

EDUCATION

● B. Com from Karachi university.

Karachi, Pakistan

Board of Intermediate Education, Karachi, Pakistan.

● Government Boys Degree College.

Board of Secondary Education, Karachi, Pakistan.

● Matriculation Science.

● B.Com.

SKILLS

● Adobe Photoshop

● Adobe Illustrator

● Adobe Premier Pro

● Adobe After Effects

● Adobe Audition

● MS Word

● MS Excel

● Blender

● Unreal Engine 5

EXTRA-CURRICULAR ACTIVITIES

● Six-month short course of computer hardware from Youth Education in 2012.

● Interest in the latest technologies and current affair news.

● Playing chess, video games and cards.

PERSONAL DETAILS

Father Name : Salman Ahmed

Citizenship Number : 42201-7455868-7

Date of birth : 12th May, 1996

Gender : Male

Marital status : Single

Nationality : Pakistani

Languages known : English (spoken, write and read), Urdu (spoken, write and read) and Hindi (spoken) All the information furnished above is true to the best of my knowledge. References would be furnished on request.

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